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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.85 (1779 reviews)

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4.84

Based on 1,779 reviews, last reviewed 13th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

It was incredibly straightforward to open up an ISA... It was incredibly straightforward to open up an ISA account and to transfer the balance at maturity to another ISA. Reviewed on: 16th July 2025

Latest lowest rating:

1

Awful customer service, no reply to emails, no reply... Awful customer service, no reply to emails, no reply to messages. Currently unable to access funds so I cannot pay my care home fees. Absolutely shoc... Read more Reviewed on: 13th November 2025

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Shawbrook Bank Savings reviews (1779)

Saving and investors

Very good and helpful for people who want to start investing and saving. Reviewed on: 20th March 2025

great all rounder...

great rates, accessible website, customer service quick and efficient Reviewed on: 20th March 2025

Recommemded

Easy to use online banking with back up phone customer service if you’re worried about anytjing Reviewed on: 20th March 2025

Opening a saving account was easy and seamless with...

Opening a saving account was easy and seamless with good instructions Reviewed on: 20th March 2025

Very efficient bank.

Very efficient bank. One of the best online banking apps. Reviewed on: 20th March 2025

straightforward banking on line and offering joint a...

straightforward banking on line and offering joint account options Reviewed on: 20th March 2025

Secure and easy to access e-savings accounts

I find it easy to log on and manage my e-savings accounts. If I get stuck there is always a helpful staff I can phone for help. I feel my e-accounts are secure. Reviewed on: 20th March 2025

Best % Rates

I search several comparison websites, Shawbrook had the best cash ISA rates for both 2 Year and 3 Year fixed. I opted for 3 Year as it suited my needs best. Easy to open account. Reviewed on: 20th March 2025

Their customer service is excellent

Their customer service is absolutely excellent, it is so easy to talk to someone in person who will help with anything you need. Reviewed on: 20th March 2025

I had excellent service charging ...

I had excellent service charging my ISA from my bank to Shawbrook Bank Reviewed on: 20th March 2025

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