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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.85 (1779 reviews)

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4.84

Based on 1,779 reviews, last reviewed 13th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

It was incredibly straightforward to open up an ISA... It was incredibly straightforward to open up an ISA account and to transfer the balance at maturity to another ISA. Reviewed on: 16th July 2025

Latest lowest rating:

1

Awful customer service, no reply to emails, no reply... Awful customer service, no reply to emails, no reply to messages. Currently unable to access funds so I cannot pay my care home fees. Absolutely shoc... Read more Reviewed on: 13th November 2025

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Shawbrook Bank Savings reviews (1779)

Sometimes a little difficult to speak to someone and...

Sometimes a little difficult to speak to someone and this is often needed by those of us who are not technically minded,but overall I'm more than happy to bank with your excellent bank and hope to do so for the foreseeable future. Reviewed on: 20th March 2025

Efficient and helpful

Good customer service and pleasant people Reviewed on: 20th March 2025

Simple savings

The few times I have had to speak to real people always helpfull. The website has got better over the years. Reviewed on: 20th March 2025

Great Rates and easy set up and good communications.

Great Rates and easy set up and good communications. Reviewed on: 20th March 2025

Easy to use app and always give excellent interest r...

Easy to use app and always give excellent interest rates. Reviewed on: 20th March 2025

You can talk to a human , phone answered promptly...

You can talk to a human , phone answered promptly Reviewed on: 20th March 2025

Highly efficient

Highly efficient and professional / good returns on investments Reviewed on: 20th March 2025

They were very/extremely helpful when I oponed my fi...

They were very/extremely helpful when I oponed my first account. I now have 8. Reviewed on: 20th March 2025

Great rates provided and website easy enough to use.

Great rates provided and website easy enough to use. Reviewed on: 20th March 2025

Good rates for savings and website user friendly

Good rates for savings and website user friendly Reviewed on: 20th March 2025

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