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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.81 (2758 reviews)

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4.81

Based on 2,758 reviews, last reviewed 11th Aug 2026

97% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Withdrawal Withdrawals are a bit slow however overall I'm pleased with the service Reviewed on: 11th August 2026

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026

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About this product

Shawbrook offer a range of savings accounts.

You can apply for a Shawbrook savings account online and it only takes a few accounts. Start saving from as little as £1 on some accounts.

Shawbrook savings account reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

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Shawbrook Bank Savings reviews (2758)

Easy to deal with and always returns enquiries.

Easy to deal with and always returns enquiries. Reviewed on: 15th January 2026

Help when you need it.

Went above and beyond in trying to resolve two ISA transfers into Shawbrook, which where compromised by the failings of the existing provider. Reviewed on: 15th January 2026

Generous rates and easy to understand and administer

Generous rates and easy to understand and administer Reviewed on: 15th January 2026

Platform easy to access and interact

Platform easy to access and interact Reviewed on: 15th January 2026

Easy access with clear information

Easy access with clear information Reviewed on: 15th January 2026

At the time, they had a good interest rate.

At the time, they had a good interest rate. Unfortunately that is not the case at the moment. Reviewed on: 15th January 2026

Shawbrook - Highly recommended.

Account information is clear, customer service is very efficient when required. Reviewed on: 15th January 2026

Easy to open account.

Easy to open account. Competitive interest. Reviewed on: 15th January 2026

Website very user friendly.

Website very user friendly. Feel in good hands. Reviewed on: 15th January 2026

Banking at it should be

Quick and easy to open account online and subsequent logins are straightforward which as a pensioner I really appreciate. Good rate offered too. Customer service very efficient when I recently requested a change of interest payment Reviewed on: 15th January 2026

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