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Shawbrook Bank: Savings reviews

4.84
Based on 1,779 reviews, last reviewed 13th Nov 2025
100% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

It was incredibly straightforward to open up an ISA... It was incredibly straightforward to open up an ISA account and to transfer the balance at maturity to another ISA. Reviewed on: 16th July 2025
Hilary W's avatar
Hilary W

Latest lowest rating:

1

Awful customer service, no reply to emails, no reply... Awful customer service, no reply to emails, no reply to messages. Currently unable to access funds so I cannot pay my care home fees. Absolutely shoc... Read more Reviewed on: 13th November 2025
E J's avatar
E J

About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Shawbrook Bank Savings reviews (1779)

Very simple to use their services, good communication

5
Very simple to use their services, good communication Reviewed on: 20th March 2025

First class

4
Simple to set up and access. Regular communications Reviewed on: 20th March 2025

Attractive interest rates provided.

5
recently opened a new product, which provided an excellent rate in the market. away from Barclays bank Reviewed on: 20th March 2025

Very easy platform to use and apply for

5
Very easy platform to use and apply for Reviewed on: 20th March 2025

Excellent service.

5
Excellent service. Put your mind at rest when investing Reviewed on: 20th March 2025

Excellent customer experience.

5
All set up online without problems and in a timely manner. Excellent customer experience. Reviewed on: 20th March 2025

Highly recommend

5
Although I have an online savings account, the contact from Shawbrook is consistent but not overbearing. Rates are very competitive and the website is user friendly. Reviewed on: 20th March 2025

Top bank

5
Online saving made easy by professional bank offering top interest rate. Reviewed on: 20th March 2025

Excellent bank

5
Good rates. Can do what you want online without any problems. Reviewed on: 20th March 2025

Best Savings Bank.

5
Great choice or accounts, very easy to set up and a real person to speak to when you need to. What a revelation!! Can't praise them enough. Reviewed on: 20th March 2025

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