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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.86 (2045 reviews)

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4.87

Based on 2,045 reviews, last reviewed 14th Jan 2026

25300% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Excellent customer service and range of comprehensiv... Excellent customer service and range of comprehensive products. Reviewed on: 14th January 2026

Latest lowest rating:

1

Shawbrook does not reward loyalty. Shawbrook does not reward loyalty. It does not let old customer open new high interest rate accounts. its only for new customer!! and shawbrooks inte... Read more Reviewed on: 14th January 2026

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Shawbrook Bank Savings reviews (2045)

Review of the Shawbrook Bank, Savings:

Use at your peril!

Have tried several times to contact customer services - to no avail. Have waited on the phone for 50 mins with no answer and then was rudely disconnected. I transferred a sum of money and it has not appeared! Am extremely concerned and have no idea what to do now! Don't waste your time with this bank -.utterly incompetent!. Reviewed on: 14th May 2022

Always good service

Always good service and esay to use Reviewed on: 14th January 2026

Shawbrook - a great place for savings

Shawbrook has always provided excellent customer service, prompt and clear responses to all my communications and in the higher order of interest rates on savings. Reviewed on: 14th January 2026

Absolutely great their knowledge and patience with t...

Absolutely great their knowledge and patience with the older person is greatly appreciated Reviewed on: 14th January 2026

Information

Shawbrook always keeps me informed of changes Reviewed on: 14th January 2026

Excellent bank, very pleased with it.

Excellent bank, very pleased with it. Reviewed on: 14th January 2026

Best savings rates

Shawbrook offers the online convenience coupled with the best rates that I could find. It was easy to transfer funds into my account. Reviewed on: 14th January 2026

Excellent Customer Service

I have had an account with Shawbrook bank for a few years and never been disappointed with their swift customer service. Reviewed on: 14th January 2026

Good value, no hassle

Website easy to use, frequent useful communications re changes etc, savings rates compare well and are maintained long term. Reviewed on: 14th January 2026

I first Class Bank

I’m elderly but I’ve found it really easy to manage my account online and the interest rates are always very competitive. Reviewed on: 14th January 2026

Good solid online easy to use bank

Good solid online bank offering competitive rates. Reviewed on: 14th January 2026

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