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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.81 (2757 reviews)

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4.81

Based on 2,757 reviews, last reviewed 11th Jun 2026

97% decrease in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Shawbrook Savings No issues No issues to date ,clear easy to follow web dite. Interest rates on savings are consistently good in comparisson to other providers. Reviewed on: 11th June 2026

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026

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About this product

Shawbrook offer a range of savings accounts.

You can apply for a Shawbrook savings account online and it only takes a few accounts. Start saving from as little as £1 on some accounts.

Shawbrook savings account reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

Shawbrook Bank Savings reviews (2757)

Review of the Shawbrook Bank, Savings:

Easy to open accounts.

Easy to open accounts. Prompt, useful answers to online queries via message system. Reviewed on: 29th March 2025

Online expereince

Online is efficient and effective Reviewed on: 14th January 2026

Good website and competitive rates

Good website and competitive rates Reviewed on: 14th January 2026

Always had good service when I've had cause to phone...

Always had good service when I've had cause to phone them. In my 80s any not all that Savvy as they have always been understanding and helpful. Reviewed on: 14th January 2026

Excellent products

Used Shawbrook for a number of years now, always excellent interest rates, easy to open and manage accounts, what more can you ask really. Reviewed on: 14th January 2026

Perfect customer experience.

Perfect customer experience. Customer Advisor knew her stuff and delivered without any jargon. Reviewed on: 14th January 2026

Quick response to any query.

Quick response to any query. Always professional Reviewed on: 14th January 2026

Friendly and easy to navigate

Easy access to the customer service, website is easy to navigate even for non tech savvy older people IMO. Competitive rates and transactions work easily with my main bank. Notmally use trusted e mail for actions but customer service answers in good time. Reviewed on: 14th January 2026

Good Servce

I have always found the service at Shawbrook very good. Either communicating via email or telephone. The staff have always been helpful and knowledgible. Reviewed on: 14th January 2026

NEVER FELT THE NEED TO CHANGE

Have banked with Shawbrook for a few years now and have never felt the need to change, they keep up with current interest rates and are quick to respond to any questions that arise Reviewed on: 14th January 2026

Excellent service provider

Good rates. Online services are easy to use. Excellent customer service. Reviewed on: 14th January 2026

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