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Money Wellness: Debt Advice reviews

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4.94
Based on 4,193 reviews, last reviewed 12th Jul 2025
264% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
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1%
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0%
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Latest highest rating:

5

Absolutley fantastic helped me so much appreciate w... Absolutley fantastic helped me so much appreciate what youse have done Reviewed on: 12th July 2025
Matthew T's avatar
Matthew T

Latest lowest rating:

1

Horrendous experience and service Total time of 14 weeks to complete, not the 4 as told. Had to chase every step of way. Mental wellbeing damaged by this and every time I complained I ... Read more Reviewed on: 9th July 2025
Andrew w's avatar
Andrew w
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About this product

All of Money Welness debt advice is free and impartial.
Some of their solutions are free, others may attract a fee.
Find the best way forward for you by using their free online solutions finder.

Have you used debt advice from Money Wellness? Leave a review to help others make better financial decisions.

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Money Wellness Debt Advice reviews (4193)

Very quick service

3
I found the process fast and easy yet the only downside was I felt rushed whilst on the phone and it was very impersonal. This was a life changing decision I was making and I didn't feel much empathy or support. Reviewed on: 4th May 2024
April 's avatar
April
Reply from Money Wellness Hi. Thanks for taking the time to leave feedback on our service. We’re really sorry we didn’t meet the standards we expect of ourselves. We’ll take away your feedback and make sure we learn lessons from it. If you need any help in the future, email us at [email protected] or call 0161 518 8282. Thanks again for your feedback. Response date: 15th May 2024
Money Wellness's logo
Money Wellness

Very helpful and explained everything in great detail

5
Very helpful and explained everything in great detail Reviewed on: 4th May 2024
Katherine w's avatar
Katherine w

I was in a lot of debt with baliffs due to knock so...

5
I was in a lot of debt with baliffs due to knock so as a last resort contacted money wellness. Best decision I ever made. Was very kind and easy to talk to which is a struggle for me as I have mental health issues. They put a breathing space in place straight away to keep the baliffs from knocking. Then after a long phone call and a few days I got the news that I have my debt relief order in place. Such a relief and they spoke me through everything on the phone so I didn’t make any mistakes and kept me calm the whole time. Amazing customer service. Reviewed on: 3rd May 2024
Emma's avatar
Emma

Amazing!!!

5
Very friendly, knowledgeable and efficient staff, helped and explained every step. Reviewed on: 3rd May 2024
CSD's avatar
CSD

Always Very helpful, friendly and polite

5
Always Very helpful, friendly and polite Reviewed on: 3rd May 2024
Julie Clark's avatar
Julie Clark

Really Helpful

5
You really feel listened to, no judgement. Just helpful, clear advice. Reviewed on: 3rd May 2024
Salad's avatar
Salad

Helping me face my worst fears.

5
Helping me face my worst fears. Very much out of my comfort zone. Money Wellness treated me with respect and kindness. Reviewed on: 3rd May 2024
Debbie W's avatar
Debbie W

So happy with everyone thankyou a great team of peop...

5
So happy with everyone thankyou a great team of people I could not wish for a better outcome Reviewed on: 3rd May 2024
Simon Hayward 's avatar
Simon Hayward

I was in debt with council tax, and I was really wor...

5
I was in debt with council tax, and I was really worried because I couldn't afford to pay the council tax, so I came across money Wellness debt advice and they were really helpful they never judge me and they went through everything with me. They were brilliant and thanks to them I now can stop worrying because they sorted everything out for me. I would 100% tell other people who are worried about their debt to definitely give them a call. Thank you Reviewed on: 3rd May 2024
Michala 's avatar
Michala

Reassuring

4
Albeit initially it was rather slow and confusing, once I spoke with someone (Andy) - first class and very reassuring Reviewed on: 3rd May 2024
PDD's avatar
PDD

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