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Money Wellness: Debt Advice reviews

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4.93
Based on 4,800 reviews, last reviewed 3rd Dec 2025
98% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
4%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

understanding Money wellness was very helpful and very understanding of my situation. Reviewed on: 3rd December 2025
Deborah Kerr 's avatar
Deborah Kerr

Latest lowest rating:

1

All the gear, no Idea!! A great start with lots of help to set up and complete the DRO but since August no communication, no DRO to settle the debts even though it was approv... Read more Reviewed on: 19th November 2025
Ashton C's avatar
Ashton C
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About this product

All of Money Welness debt advice is free and impartial.
Some of their solutions are free, others may attract a fee.
Find the best way forward for you by using their free online solutions finder.

Have you used debt advice from Money Wellness? Leave a review to help others make better financial decisions.

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Money Wellness Debt Advice reviews (4800)

Great service

5
Great service. Friendly and helpful. Reviewed on: 2nd July 2024
Tye L's avatar
Tye L

Louis & Noah has great customer service and has help...

5
Louis & Noah has great customer service and has helped me so much. They were both calm and gentle to me which was what I needed as I have ill health. I wasn’t happy with the first person who dealth with me as he was abrupt and I feel that how he rush me and talk to me that there was no compassion. Reviewed on: 2nd July 2024
AMC's avatar
AMC

DRO application

5
Thanks very appreciate , fast response fast and easy , kind advisers Reviewed on: 2nd July 2024
Anonymous's avatar
Anonymous

Debt free baby!

5
The whole process was fast , professional and thorough. Now I am debt free . I feel like I can breathe again . Very happy . Reviewed on: 2nd July 2024
Clare W's avatar
Clare W

Five star service

5
So helpful from beginning to end and such a relief to be financially stable after so long. They could not have made this easier. Reviewed on: 2nd July 2024
TheFall Guy's avatar
TheFall Guy

Amazing customer service!

5
People who dealt with me were super understanding! They explained every step while making sure all information were provided. I am over the moon! Looking at my life different now, with less stress. You brought some positivity and clarity to my life for which I am so grateful! Much appreciated :) Reviewed on: 2nd July 2024
Karolina S's avatar
Karolina S

Started well

3
The staff took care of us, collected all the info and gave us all the options available and advised which way to go. Everything went swimmingly, but 5 months later were still getting phone calls. We have to explain that we went through a DRO and give our the reference numbers. A couple of creditors have taken it and stopped contacting us, however there are a few that still call and each time we give them the info. Reviewed on: 2nd July 2024
Trevbob's avatar
Trevbob
Reply from Money Wellness Hi. Thanks for your feedback. Contact from your lenders should stop when the DRO is approved. The steps you're taking are correct. You just need to provide them with a copy of the DRO approval. You will receive this via email from the Insolvency Service. Please note, we do not receive a copy of the approval so are unable to do this for you. Thanks, Money Wellness Response date: 29th July 2024
Money Wellness's logo
Money Wellness

Everything was perfect but Stewart...

5
Everything was perfect but Stewart was very repetitive for no reason where I felt it was very condescending.and when I expressed my issue he got angry and put the phone down. He was replaced with another agent and everything was perfect. Reviewed on: 2nd July 2024
Sergio D's avatar
Sergio D

So helping through a really worrying time

5
So helping through a really worrying time Reviewed on: 2nd July 2024
Dannii E's avatar
Dannii E

Mia the advisor who dealt with my case was so unders...

5
Mia the advisor who dealt with my case was so understanding and helpful really made setting up my DRO easy and efficient. Reviewed on: 2nd July 2024
john graham's avatar
john graham

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