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Tandem: App reviews

4.23
Based on 88 reviews, last reviewed 4th Sep 2024
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
71%
See only 4 star reviews
11%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
11%

Latest highest rating:

5

Easy to use app and to add and withdraw money... Easy to use app and to add and withdraw money Reviewed on: 4th September 2024
Keith Jenkyns's avatar
Keith Jenkyns

Latest lowest rating:

2

Not a great experience The app isn't stable, and I've had real issues. Reviewed on: 10th March 2023
Chris's avatar
Chris

About this product

Once Tandem Bank launches, they'll be sure to have a current account, so come back later this year when they've launched and read our community reviews of Tandem Bank's current account offering.

Tandem App reviews (88)

Review of the Tandem, App:

Love the Tandem App and card

5
App is great. Easy to use. Love the fact I can link my current account and Tandem works out my finances for me. Shows me how much I have left after bills and when my direct debits are due. The credit card is also good. Zero fees on purchases abroad and 0.5 percent cash back on all purchases home or abroad.The card looks cool too and you can choose from 4 colours. Tandem also do fixes saver and an instant access saver. Customer services is also very quick to respond through the app. Can freeze my card if I were to loose or misplace it. Purchases are displayed instantly on my phone and in the app. Great work Tandem. Reviewed on: 10th May 2019

No problems

5
App works well. Chat function for customer support is useful. Reviewed on: 6th November 2019

Great app

5
The app has many features 1) control over expenses 2) add other accounts 3) view balances 4) auto rounding Love it Reviewed on: 6th November 2019

Simple transparent app

5
No frills but the app does exactly what you need it to do with good customer experience Reviewed on: 22nd May 2019

Appaling customer service

1
After three months after applying for a credit card, and with me trying to regularly chase the team, who only send generic responses, I got a response "Unfortunately due to a system error we have been unable to push through your application." Can't apply for another credit card as it will be too many credit checks in a short space of time. Reviewed on: 17th May 2019

Easy to use app!

5
Quickly updates payments out and in which is exactly what is required Touch ID is perfect Contactless Reviewed on: 12th May 2019

Easy and friendly

5
This is my first ever credit card and tandem made it easy to understand and are always helpful and friendly Reviewed on: 12th May 2019

A new but especially useful tool

4
Cash back is not new in th Market Place, but since Tandem came into my lie, a little mot=re than year ago it has been new. Usually one must wait until the anniversary of a credit card before getting one's cash back (albi=eit a significant amount)! With Tande one gets a lower repayment each month according to one's spend. So your reward is instant and valuable, rather than as enforced saving!! Reviewed on: 12th May 2019

FANTASTIC

5
Tandem is brilliant. When you purchase, you get an instant notification of how much it is (especially good if abroad) Reviewed on: 11th May 2019

Tandem App

5
Easy to use and and each transaction a notification is given. One can see transactions, statements etc via the App Reviewed on: 11th May 2019

Tandem Card

5
It gives cash back of 0.5% each month and is given as part of payment so you pay 99.5% Reviewed on: 11th May 2019

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