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Starling Bank: Business Account reviews

Name: Business Account
Rating: 4.89 (7597 reviews)

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4.89

Based on 7,597 reviews, last reviewed 28th Jan 2026

500% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great app and easy to use - all seems to work well f... Great app and easy to use - all seems to work well for me and not looking to change Reviewed on: 28th January 2026

Latest lowest rating:

1

A Disgrace to Call This a Bank Starling Bank has proven to be nothing more than a ticking time bomb for businesses. Without warning, they froze my account — not part of my money, bu... Read more Reviewed on: 14th September 2025

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About this product

Starling’s business account is changing the way businesses bank. It’s stacked with powerful money management tools, integrations with useful accounting services, and supported by human customer service agents 24/7. Starling has been named Best Business Account Provider at the British Bank Awards in 2021. If you’re a business account customer, leave a review below.

Starling Bank Business Account reviews (7597)

Review of the Starling Bank, Business Account:

I closed my account after no help from customer serv...

I closed my account after no help from customer service. Had account for years. Account is okay, service is poor. Reviewed on: 9th April 2024

Reply from Starling Bank Hi there, we're sorry to hear about your experience. This isn't the level of service we aim for. We'd like to understand this a bit better, so please take a look here on how to make a complaint https://www.starlingbank.com/how-to-complain/. Team Starling Response date: 11th April 2024

Refreshing

I moved to Starling after having a business account with a high street bank for the first 4 years of my business, and the change was like night and day. Starling were quick to open my account, like 24 hours, no need to sign forms and send them back like buy old bank, my card arrived within days, it was incredible. Having ben with them for a few years now I recently had my card hacked while I was out hiking, the support centre on the app on my phone were amazing! They blocked my card and the card of the second business I put through them and even during a postal strike managed to get me new cards in a matter of days. I recommend them to everyone. Reviewed on: 31st March 2023

Excellent service

The level of customer service and ease of use of the online banking as been nothing short of excellent Reviewed on: 31st March 2023

Versatile and Responsive Banking

Using Starling for our small business account has been an excellent experience. Online transactions and the Starling App are neat and responsive. Maybe you'd expect that from the best online bank, but out of everything in this digital world, being able to photograph and pay in an old skool paper cheque up to £1000 puts a smile on my face! Reviewed on: 31st March 2023

Banking made simple

Starling have took a seemingly complicated and difficult process of dealing with banks, and made it more than simple Reviewed on: 31st March 2023

It works

It does what it is meant to without any faff! Reviewed on: 31st March 2023

Seamless experience

Starling does everything I need a business account to do. I find them very helpful and responsive and the account is easy to manage and to use. Reviewed on: 31st March 2023

so very easy to use

Couldn't be more straight forward, a revelation, wouldn't bank with anyone else now Reviewed on: 31st March 2023

Excellent bank for a small business

Easy app to use and help is always on hand. Reviewed on: 31st March 2023

It all just works

There's not to say really. I have the app on my phone and a debit card in my pocket. it all just works. Reviewed on: 31st March 2023

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