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Starling Bank: Business Account reviews

Name: Business Account
Rating: 4.89 (7597 reviews)

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4.89

Based on 7,597 reviews, last reviewed 28th Jan 2026

500% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great app and easy to use - all seems to work well f... Great app and easy to use - all seems to work well for me and not looking to change Reviewed on: 28th January 2026

Latest lowest rating:

1

A Disgrace to Call This a Bank Starling Bank has proven to be nothing more than a ticking time bomb for businesses. Without warning, they froze my account — not part of my money, bu... Read more Reviewed on: 14th September 2025

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About this product

Starling’s business account is changing the way businesses bank. It’s stacked with powerful money management tools, integrations with useful accounting services, and supported by human customer service agents 24/7. Starling has been named Best Business Account Provider at the British Bank Awards in 2021. If you’re a business account customer, leave a review below.

Starling Bank Business Account reviews (7597)

Review of the Starling Bank, Business Account:

I closed my account after no help from customer serv...

I closed my account after no help from customer service. Had account for years. Account is okay, service is poor. Reviewed on: 9th April 2024

Reply from Starling Bank Hi there, we're sorry to hear about your experience. This isn't the level of service we aim for. We'd like to understand this a bit better, so please take a look here on how to make a complaint https://www.starlingbank.com/how-to-complain/. Team Starling Response date: 11th April 2024

Fantastic

Simple, straight forward, no BS banking, with superb customer care (longest wait 4min). Reviewed on: 3rd February 2023

Amazing support

What makes Starling so special is not only their wide variety of features to help make banking that much easier but their support team is just amazing, always had my queries and concerns dealt with in a professional and speedy manner. Just love this company so much and only wish I could have a Starling account when I move to the US next year! Reviewed on: 3rd February 2023

Would Recommend

Being Refused from our own business bank (?) when changing over from a Partnership to Ltd, we went to Starling who got us set up in minutes, our business has nearly tripled since then and Starling have been helpful the whole time, from extra security checks for large payments to instant replies to any queries Reviewed on: 3rd February 2023

Easy Banking

Nothing is difficult with Starling. The app is easy to navigate and I love the spaces facility, both for saving and as a bail-out if needed! Reviewed on: 3rd February 2023

banking has never been so simple

Reliable, fast, intuitive, help at hand and I feel safe using Starling to manage my money and keep me informed Reviewed on: 3rd February 2023

Brilliant Bank...

Easy to set up. Instinctive to use. Great overall! Reviewed on: 3rd February 2023

Simple, efficient and easy to use

The account is easy to access, see your balance and carry out transactions all with no hard copy or emails Reviewed on: 3rd February 2023

Refreshingly different

I had been with one of the big four banks for more years than I care to remember, but following one really bad experience I decided that enough was enough and needed to change. My only regret is that I didn't do it sooner. Efficient, approachable and just simply easy to deal with; processes that have been thought through from the customers perspective, rather than the programmers' and good communications all make banking with Starling a delight. I am in the process of moving all of my accounts to them. Reviewed on: 3rd February 2023

Convenient and reliable bank

I opened an account with starling bank around 2 years ago and since then, I have only had positive experience. The customer service support and the ease of using their app makes life so much better. I would recommend banking with them to anyone wishing to have an account, business or personal. Reviewed on: 3rd February 2023

Breath of fresh air

After using the archaic business systems operated by traditional banks which are outdated and becoming extinct, moving over to Starling was the best decision we tool as a business Reviewed on: 3rd February 2023

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