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Starling Bank: Business Account reviews

Name: Business Account
Rating: 4.92 (7590 reviews)

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4.89

Based on 7,590 reviews, last reviewed 14th Sep 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

A very easy to use, well priced business banking pro... A very easy to use, well priced business banking product. Reviewed on: 6th September 2025

Latest lowest rating:

1

A Disgrace to Call This a Bank Starling Bank has proven to be nothing more than a ticking time bomb for businesses. Without warning, they froze my account — not part of my money, bu... Read more Reviewed on: 14th September 2025

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About this product

Starling’s business account is changing the way businesses bank. It’s stacked with powerful money management tools, integrations with useful accounting services, and supported by human customer service agents 24/7. Starling has been named Best Business Account Provider at the British Bank Awards in 2021. If you’re a business account customer, leave a review below.

Starling Bank Business Account reviews (7590)

Review of the Starling Bank, Business Account:

Excellent support and customer service

My husband had a business account with Starling. He passed away unexpectedly 2 years ago and Starling were so helpful in helping me deal his business affairs and the account in difficult circumstances. He also had accounts with other banks who's systems were very complicated and customer service poor which added a lot of stress to the situation. I can't thank Starling enough. I also have a business account with Starling - the set up process was easy to follow and secure. The app is easy to use and does everything I need it to from a business perspective. I can't rate Starling highly enough on all fronts. Reviewed on: 15th April 2024

Reply from Starling Bank We're very sorry to hear about your loss Katy. We're thankful that our team were there to support you during a difficult time. Thank you for sharing your thoughts with us. We're happy to know you're finding your business account useful. Sending our well wishes to you. Team Starling Response date: 16th April 2024

I've always found the app to be easy to use...

I've always found the app to be easy to use and helpful in what it displays. When I've needed to contact customer support they've always been helpful and polite. Transfer are also immediate which speeds things up. Reviewed on: 27th February 2025

Absolutely brilliant business banking, first class s...

Absolutely brilliant business banking, first class service all the time Reviewed on: 26th February 2025

Good but not great

No reasoning for refusing a business account and no way of contacting them Reviewed on: 26th February 2025

Reply from Starling Bank Hi William, we're sorry to hear we've been unable to open a business account for you. We appreciate you're keen to know more but to keep Starling and our customers safe from potential fraud, we're not able to share specific details. To open a business account with us, we perform additional checks to ensure your business activities fall within our current terms and conditions, and risk appetite. Again, we're truly sorry for the inconvenience this has caused. Team Starling Response date: 28th February 2025

We have three business accounts but...

We have three business accounts but they wouldn't let us have a fourth acclount - hence the lower numbers Reviewed on: 26th February 2025

Starling are brilliant!

Starling have been so efficient and easy to use. Great service Reviewed on: 26th February 2025

Excellent cross currency support.

Excellent cross currency support. I use EUR, USD, and GBP accounts to service my client base. Reviewed on: 26th February 2025

A fantastic business account.

A fantastic business account. Does what it says on the tin, without any fuss Reviewed on: 9th February 2025

Reply from Starling Bank Happy to hear your business banking is going well with us. Thanks for your great feedback. Team Starling Response date: 11th February 2025

always the best business company.

always the best business company. Reviewed on: 6th February 2025

Reply from Starling Bank We're blushing! Thanks for the lovely words. Team Starling Response date: 11th February 2025

user friendly and great for travel

Very user friendly and great for travelers using different currencies Reviewed on: 5th February 2025

Reply from Starling Bank We're thrilled to hear we've been on our travels together! Sounds like you've had a great experience. Response date: 11th February 2025

They're a great bank who make it easy to open an acc...

They're a great bank who make it easy to open an account Reviewed on: 25th August 2024

Reply from Starling Bank Thanks for the feedback! We're happy to know your account opening went smoothly. We hope you continue to have a smooth banking experience. Team Starling Response date: 6th September 2024

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