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Starling Bank: Business Account reviews

4.90
Based on 7,600 reviews, last reviewed 31st Mar 2026
800% increase in 5 star reviews
in the past 90 days
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Latest highest rating:

5

Good business account The app for this bank lays out transactions in a very user friendly way. You can also search through all your past transactions for a specific thinh i... Read more Reviewed on: 31st March 2026
Shima H's avatar
Shima H

Latest lowest rating:

1

A Disgrace to Call This a Bank Starling Bank has proven to be nothing more than a ticking time bomb for businesses. Without warning, they froze my account — not part of my money, bu... Read more Reviewed on: 14th September 2025
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Marco Abis

About this product

Starling’s business account is changing the way businesses bank. It’s stacked with powerful money management tools, integrations with useful accounting services, and supported by human customer service agents 24/7. Starling has been named Best Business Account Provider at the British Bank Awards in 2021. If you’re a business account customer, leave a review below.

Starling Bank Business Account reviews (7600)

Review of the Starling Bank, Business Account:

I closed my account after no help from customer serv...

1
I closed my account after no help from customer service. Had account for years. Account is okay, service is poor. Reviewed on: 9th April 2024
Reply from Starling Bank Hi there, we're sorry to hear about your experience. This isn't the level of service we aim for. We'd like to understand this a bit better, so please take a look here on how to make a complaint https://www.starlingbank.com/how-to-complain/. Team Starling Response date: 11th April 2024
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Starling Bank

OUTSTANDING

5
This bank has been the best so far with its customer service or just the product use! With ease and convenience for anyone who wants to apply. Response rate from its team is immaculate probably better than the ones which are well established banks Reviewed on: 16th April 2021

Business banking made simple

5
Business banking with Starling is so simple but has all the tech that I need to run my business. 5⭐️all the way Reviewed on: 16th April 2021

Business account - feedback

5
A refreshing approach that delivers what it says and beats the BIG 4 (or is it 5) hands down. Well done. Reviewed on: 16th April 2021

Perfect for a sole trader

5
Compared with Tide, with whom I held my previous business account, Starling business accounts are far, far better. They have all the basics covered such as IBANs, the main reason I left Tide after waiting two years for them to implement them. Starling are also covered by the FCS, which I had stupidly assumed was also the case with Tide. Starling’s security features are solid and easy to use, especially when combined with the biometric security of smart phones. In addition, although it is a subscription service, the Starling business toolkit is fantastic and well worth the £7 a month. Providing you make all business payments through the business account, bookkeeping is a breeze and VAT, once the Starling account had been connected to my HMRC account, is completed with a couple of clicks. Any VAT received from clients is automatically placed into a saving space that is not reflected in the main account balance. This means I can always see how much cash I have available and don’t need to worry about keeping money aside to cover the quarterly VAT payments. I’m intending to use the tax functionality for this financial years accounts as I’m confident this will also be as easy to use. This is the first time I have ever been impressed with a bank. I also have my current account with Starling and the saving spaces make saving for large annual bills such as car insurance a doddle. Reviewed on: 16th April 2021

Mr R W Milnes

5
Easy to open an account on line,very swift service Reviewed on: 16th April 2021

Great bank

5
Starling has been a great bank for my business account. Their team have always supported me and my business. I am really happy to be their client. Reviewed on: 16th April 2021

If only everything was this simple

5
My small business is young enough that I've always banked online with it, never in person. While other business banks offer "an online service", they may be online, but the service can be questionable and often burdensome to get help when things aren't right. Starling are not like other banks - I was initially a personal customer, but as soon as business accounts were available I switched and haven't had a bad word to say about them. Features, security, support, information, integration with 3rd party accounting... all excellent. Reviewed on: 16th April 2021

Banking made easy

5
I desperately needed an account for my LLP in the midst of COVID lockdown. Starling Bank were the only ones to help. Minor teething issues with app sorted with 24 hours. Everything is just so easy to do via the app. Other banks take notice! Reviewed on: 16th April 2021

Getting organised

5
I'm not the most money savvy individual. I'm self employed but haven't been able to work because of the restrictions of the pandemic. I used the time out to review a few things which lead me to open a Starling business bank account. I now feel more confident and assured that keeping track and preparing my taxes will be easier and more efficient. I've also subscribed to their business toolkit add-on, which allows me to send and track invoices, set-up direct debits and standing orders for regular business expenses and I have created savings goals as I look forward to future financial stability. Love it, I feel so grateful that there's something like this on the market and hopeful for my financial future... Reviewed on: 16th April 2021

Best banking service ever

5
I have used just about every major bank over the last 40 years and Starling Bank stands out as the best by far for simplicity and ease of use. Reviewed on: 16th April 2021

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