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Starling Bank: Business Account reviews

Name: Business Account
Rating: 4.9 (7600 reviews)

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4.90

Based on 7,600 reviews, last reviewed 31st Mar 2026

800% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Good business account The app for this bank lays out transactions in a very user friendly way. You can also search through all your past transactions for a specific thinh i... Read more Reviewed on: 31st March 2026

Latest lowest rating:

1

A Disgrace to Call This a Bank Starling Bank has proven to be nothing more than a ticking time bomb for businesses. Without warning, they froze my account — not part of my money, bu... Read more Reviewed on: 14th September 2025

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About this product

Starling’s business account is changing the way businesses bank. It’s stacked with powerful money management tools, integrations with useful accounting services, and supported by human customer service agents 24/7. Starling has been named Best Business Account Provider at the British Bank Awards in 2021. If you’re a business account customer, leave a review below.

Starling Bank Business Account reviews (7600)

Review of the Starling Bank, Business Account:

I closed my account after no help from customer serv...

I closed my account after no help from customer service. Had account for years. Account is okay, service is poor. Reviewed on: 9th April 2024

Reply from Starling Bank Hi there, we're sorry to hear about your experience. This isn't the level of service we aim for. We'd like to understand this a bit better, so please take a look here on how to make a complaint https://www.starlingbank.com/how-to-complain/. Team Starling Response date: 11th April 2024

Really frustrating. No real explanation or support

As a sole trader and owner of a small start-up, I was looking for a reliable bank to open a business account with. I tried with Starling, but for some reason, after opening a personal account (a pre-requisite), I was then not given the option to open a sole-trader business account. When I called customer service to ask why I was given no reason and told to check back sporadically. I have been waiting for months now with no change. I have no way of proving that I am a viable business if I am not allowed to use their business account, so I have had nothing but bad and frustrating experiences with this bank so far. I really hope it improves in the future for genuine start-ups and entrepreneurs like me. Reviewed on: 16th April 2021

The future of banking

I haven’t walked into a bank to pay in a cheque or order a new card for a year or so. Reviewed on: 16th April 2021

Hassle free banking

Really easy to use / service account. Everything available at your fingertips. Wouldn’t hesitate to recommend. Reviewed on: 16th April 2021

Great solution for small business

I feel I have full control of my finances and now not spending a lot for very little service on my business banking. Starling does what I need and has made my life easier. Reviewed on: 16th April 2021

The most intuitive and secure bank

I love Starling. It has proved more secure than my traditional bank, quick customer service, intuitive app. I love the great tools inside the app too - like the spaces to put money onto different projects Reviewed on: 16th April 2021

Good app

Really fast app, good online experience. Reviewed on: 16th April 2021

Responsive and helpful

Having a few teething problems getting started I found Starling helpful and most importantly responsive and proactive. They investigated my tech prob and were fantastic. I have recommended them many times due to the personal service and ease of contacting them. Reviewed on: 16th April 2021

Great Banking APP

The app is easy to use and everything is easy to find. I have both personal and business accounts. Reviewed on: 16th April 2021

Everything my small start-up needs

Painless and powerful with the reassurance of a safe pair of hands in the background. Reviewed on: 16th April 2021

Easy to use

I find the app easy to use and getting notified of transactions immediately is good Reviewed on: 16th April 2021

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