Write a review

Go to business site

Starling Bank: Business Account reviews

Name: Business Account
Rating: 4.92 (7595 reviews)

View other Starling Bank products

4.89

Based on 7,595 reviews, last reviewed 23rd Jan 2026

300% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great bank for small business Great bank, customer support/service and ease of use. The app is is easy to use, and helps me run my business smoothly. Easy to contact and get replac... Read more Reviewed on: 23rd January 2026

Latest lowest rating:

1

A Disgrace to Call This a Bank Starling Bank has proven to be nothing more than a ticking time bomb for businesses. Without warning, they froze my account — not part of my money, bu... Read more Reviewed on: 14th September 2025

Read all reviews See your review

About this product

Starling’s business account is changing the way businesses bank. It’s stacked with powerful money management tools, integrations with useful accounting services, and supported by human customer service agents 24/7. Starling has been named Best Business Account Provider at the British Bank Awards in 2021. If you’re a business account customer, leave a review below.

Starling Bank Business Account reviews (7595)

Review of the Starling Bank, Business Account:

Totally brilliant

What a great bank, with people on the phone 24/7 who understand you and are willing to help. Put that together with a great app with the best security and you will be laughing all the way the to preverbal Bank. They are technologically above all other banks that makes it easy to use for those who are not. Reviewed on: 29th March 2021

Great bank

Great experience, application is clear and easy to use. Reviewed on: 23rd May 2024

Excellent service

No problems to open the account and the customer service was and remain on point Reviewed on: 8th May 2024

could do a lot better

won't ring - send messages saying they have but they haven't - won't give a straioght answer to queries Reviewed on: 24th April 2024

Reply from Starling Bank Hi Chris, thanks for your review. Our customer service team aims to provide the best possible service, and we are sorry if this has not been the case with you. Apologies again. Team Starling. Response date: 24th April 2024

User friendly mobile banking App is really good.

User friendly mobile banking App is really good. So far, i have never encountered any technical issues. Business categories are pre-defined so easy to tag and some are automatically tagged based on the transaction. Reviewed on: 18th April 2024

Reply from Starling Bank Hi Kumar, We're pleased to hear that your banking experience with us has been smooth and hassle-free. We offer automated categories for each transaction, which you can modify to a more appropriate category for that transaction or any future ones. If you have any queries or concerns, our team is always available to assist you via the in-app chat feature under your app's help section. Thank you for choosing Starling Bank. Best regards, Response date: 18th April 2024

Great app for business banking which caters for all...

Great app for business banking which caters for all our needs Reviewed on: 17th April 2024

I am happy with all business bank operations

I am happy with all business bank operations So fat all kind of requests and service were resolved remotely. Reviewed on: 17th April 2024

Reply from Starling Bank Hi there, Thanks for taking the time to share your review. We're pleased to hear you're enjoying banking with us and that you feel supported by our team. We always strive to provide the best banking service and experience our customers can get, and we're glad this is shining through! Team Starling Response date: 18th April 2024

So easy, everything transferred from our old bank.

So easy, everything transferred from our old bank. Every issue quickly and efficiently resolved... and the bank card arrives in what is just a reassuringly quality package. Reviewed on: 17th April 2024

Reply from Starling Bank Hi there, Welcome to Starling! We're thrilled to have you onboard. It's fantastic to hear your move to us went a breeze and that you're finding our customer service team quick and efficient in resolving your queries. We're glad you like and appreciate the quality of our card packaging. Our team have worked hard on this, and it means a lot to hear your feedback. Thanks for sharing your review. Team Starling Response date: 18th April 2024

Excellent customer service and the best bank I've be...

Excellent customer service and the best bank I've been with Reviewed on: 17th April 2024

Great bank

Excellent app and so easy to use. Great customer support. Reviewed on: 16th April 2024

Thanks for asking me to vote, but your service is ge...

Thanks for asking me to vote, but your service is getting worse (though value for money is good) Reviewed on: 16th April 2024

Reply from Starling Bank Hi there, thanks for your review. We are sorry to hear that you are unhappy with our service lately. If you have any suggestions on the improvements that you would like to see, please email us at [email protected]. Thanks again for your review. Team Starling. Response date: 20th April 2024

Do you have a different Starling Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Business Accounts
from United Trust Bank 4.92 from 330 reviews
Business Banking
from HSBC 2.16 from 217 reviews
Business Account
from Allica 4.92 from 694 reviews

Want to see more from Starling Bank?

Kite Childrens Account
from Starling Bank 4.94 from 3121 reviews
Current Account
from Starling Bank 4.94 from 27383 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub

Starling Bank: Business Account reviews

300% increase in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Starling Bank Business Account reviews (7595)

Totally brilliant

Great bank

Excellent service

could do a lot better

User friendly mobile banking App is really good.

Great app for business banking which caters for all...

I am happy with all business bank operations

So easy, everything transferred from our old bank.

Excellent customer service and the best bank I've be...

Great bank

Thanks for asking me to vote, but your service is ge...

Do you have a different Starling Bank product?

Want to see more from Starling Bank?

Kite Childrens Account

Current Account

Join Smart Money People

News, guides and insight from our team

UK money news stories - 24 July 2024

Your Money, Your Voice: Have your say

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Consumer credit awards winners 2024