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Starling Bank: Current account reviews

Name: Current account
Rating: 4.94 (27402 reviews)

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4.94

Based on 27,402 reviews, last reviewed 14th Mar 2026

3200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great digital bank, best current account app, friend... Great digital bank, best current account app, friendly quick customer services. Good product offerings. Not 100% on the new branding though Reviewed on: 14th March 2026

Latest lowest rating:

2

Poor customer service and dispute resolution Poor customer service and dispute resolution Reviewed on: 1st March 2025

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About this product

Starling Bank offer a current account that allows you to track your spending across 56 categories.

You can manage your current account through Starling Bank’s award-winning app. Current accounts include the option to set up Saving Spaces which are like virtual change jars within your account.

Starling Bank current account reviews help you find out what it’s like to be a customer. If you’ve used Starling Bank before, you can also leave a review and share your experience.

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Starling Bank Current account reviews (27402)

Simple to use.

Simple to use. Inovative use of spaces with current accounts. Reviewed on: 17th March 2024

It's nice and easy to use the online banking.

It's nice and easy to use the online banking. And it helps you save as well. Reviewed on: 17th March 2024

Banking like is ought to be

App is easy to use and customer service is excellent.value for money also Reviewed on: 17th March 2024

The best financial decision I have made.

Changing bank was the best financial decision I have made, I was with my last bank 15 years and prefer starling for its control, ease of use and intuitive interfaces. Reviewed on: 17th March 2024

Over cheking the legitimate & refusing to block fraud

On the one hand you flagged red fraud warning when trying to pay the HMRC or Easyjet and when actual fraud occurs you've refused to do anything other that cancel cards placing all the inconveneince on us to update all our payments when you should be inbestigating / blcoking real fraud. You also refused us buisness bank account recently despite us having 400k in our account. All very dissapointing. Reviewed on: 16th March 2024

Reply from Starling Bank Hi Rob, we're sorry to hear this. We take fraud seriously at Starling, and we'll always look into the dispute for you. We look at these in line with Mastercard rules and try provide the best possible outcome. With all accounts, these are based on eligibility. We're sorry we're unable to offer you a business account at the moment. Team Starling Response date: 20th March 2024

Starling are great.

The bank works for me banked with coop for previous 40 years and they became useless, what a refreshing change Starling are customer focussed and answer calls promptly. Would recommend them without any reservation. Reviewed on: 16th March 2024

Love Starling.

Love Starling. It’s so easy to use and I love the spaces savings. Love the way you can change the app colour and festive hats and snow etc. What I really love is just the name. Starling. It’s just so funky and memorable. Thank you Starling Reviewed on: 16th March 2024

Excellent

You usually get to know your bank when you run into a problem. Starling's customer service is excellent and quick to respond, providing solutions instead of automated messages. Reviewed on: 16th March 2024

Love banking with Starling!

Fantastic customer service, love the app - it is so easy to use. The saving spaces and virtual cards are great for helping me manage my budget Reviewed on: 16th March 2024

I especially love Starling's responsive customer ser...

I especially love Starling's responsive customer service. Reviewed on: 16th March 2024

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