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Staysure: Travel insurance reviews

4.82
Based on 3,478 reviews, last reviewed 19th Feb 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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10%
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1%

Latest highest rating:

5

I had a fantastic experience with this travel insura... I had a fantastic experience with this travel insurance company. The customer service team was incredibly friendly, responsive, and patient in answeri... Read more Reviewed on: 5th September 2025
KrassyD's avatar
KrassyD

Latest lowest rating:

1

I took out a policy July 2025 Staysure works umbrell... I took out a policy July 2025 Staysure works umbrella companies of Davies Group. Please please don't buy your travel insurance with this company. They... Read more Reviewed on: 19th February 2026
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Sally

About this product

Staysure offer travel insurance policies for a wide range of trips.

You can choose from three levels of cover with Staysure travel insurance: Basic, Comprehensive and Signature. Most pre-existing medical conditions are covered and you can get up to unlimited medical emergency expenses.

Staysure travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Staysure before, you can also leave a review and share your experience.

Staysure Travel insurance reviews (3478)

Review of the Staysure, Travel insurance:

GREAT SERVICE, PROMPT RESPONSE TIMES AND OFFERED A DELAYED START DATE DUE TO TRAVEL RESTRICTIONS.

5
It was great to be able to have cover available in case I could travel, yet still extend the start date if I did'nt. Reviewed on: 2nd October 2021

Excellent for pre-existing medical conditions

5
Applying for cover was straightforward and I quicky obtained a reasonable quote for annual worldwide insurance inspite of being over 70 and with pre-existing medical conditions. All done online. Would certailny use again. Reviewed on: 2nd October 2021

Fair and approachable

5
Throughout lockdown it was still nice that the limited travel we could take was still backed up by our travel insurance. Thankyou. Reviewed on: 2nd October 2021

Easy to contact.

5
Helpful, friendly and, most importantly for me, easy to to speak to a human being! Reviewed on: 2nd October 2021

Good Communication

4
I haven't been able to use my Insurance this year yet, but I like to receive the emails which are very informative and keep me up to date with the Covid rules. Reviewed on: 2nd October 2021

Annual European Insurance policy

5
Easy online completion and competitively priced when outcome of recent GP visits need to be included Reviewed on: 2nd October 2021

Great service Easy to set up

5
Easy to set up good communication this is the first time we have used them but will be using again Reviewed on: 2nd October 2021

Customer centred service

5
Good product, knowledgeable and very helpful advisors Reviewed on: 2nd October 2021

Excellent Customer Service

5
Very prompt response to a couple of telephone queries. Staff polite and knowledgable. Reviewed on: 2nd October 2021

All the Insurance you need

5
From the minute I phoned and explained my husband and my medical conditions nothing was a problem. Friendly and knowledgeable staff. A pleasure to deal with. Reviewed on: 2nd October 2021

Good comprehensive policy

4
Staysure provides great service and is responsive to customer queries when contacted... Easy to amend aspects of the policy (include FCDO exemption). Reviewed on: 2nd October 2021

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