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Staysure: Travel insurance reviews

4.82
Based on 3,477 reviews, last reviewed 21st Oct 2025
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
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10%
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0%
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0%
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1%

Latest highest rating:

5

I had a fantastic experience with this travel insura... I had a fantastic experience with this travel insurance company. The customer service team was incredibly friendly, responsive, and patient in answeri... Read more Reviewed on: 5th September 2025
KrassyD's avatar
KrassyD

Latest lowest rating:

1

BEWARE of Staysure they do not honour terms. We took out holiday policy with Staysure on 18/9/25;confirmation date but had unexpected eye problem which affected my driving ability and as we were... Read more Reviewed on: 21st October 2025
David Pryse's avatar
David Pryse

About this product

Staysure offer travel insurance policies for a wide range of trips.

You can choose from three levels of cover with Staysure travel insurance: Basic, Comprehensive and Signature. Most pre-existing medical conditions are covered and you can get up to unlimited medical emergency expenses.

Staysure travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Staysure before, you can also leave a review and share your experience.

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Staysure Travel insurance reviews (3477)

Very satisfied

5
Excellent and Friendly service but unfortunately I am loathed to travel far at the moment Reviewed on: 2nd October 2021

Great insurance cover

5
Been with Staysure for years and have always been treated e Reviewed on: 2nd October 2021

New Customer

4
I chose Stayshure for our (my wife and my) next holiday, principally because it gave us the cover we required for COVID. The application process was lengthy because of existing medical conditions, but was easy as the Stayshure representative had good diction and a strong voice and was willing to explain and repeat as required. I was happy with the whole process and look forward to our next holiday when the process will be easier as our details will be on file. Reviewed on: 2nd October 2021

Happy

4
Easy to use to organise travel insurance. Reviewed on: 2nd October 2021

Excellent service

5
Friendly. Knowledgeable. Willing to give that extra help. Reviewed on: 2nd October 2021

Excellent

5
Really pleased with the insurance arranged for our trip to France. Will happily use again. Reviewed on: 2nd October 2021

Easy to understand

4
Staff was easy to talk to, and the price compared favourably with that of others in the market. All in all it was quick and easy to set up a travel policy. Reviewed on: 2nd October 2021

Best, most comprehensive service.

5
Great communication and professional approach. Reviewed on: 2nd October 2021

Piece of mind

5
My experience was one piece of mind and security knowing that any problems I encounter would be dealt with fairly and promptly Reviewed on: 2nd October 2021

Well informed

4
Great information and regular covid updates. Not too expensive. Reviewed on: 2nd October 2021

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