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Staysure: Travel insurance reviews

Name: Travel insurance
Rating: 4.86 (3477 reviews)

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4.82

Based on 3,477 reviews, last reviewed 21st Oct 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

10%

Latest highest rating:

5

I had a fantastic experience with this travel insura... I had a fantastic experience with this travel insurance company. The customer service team was incredibly friendly, responsive, and patient in answeri... Read more Reviewed on: 5th September 2025

Latest lowest rating:

1

BEWARE of Staysure they do not honour terms. We took out holiday policy with Staysure on 18/9/25;confirmation date but had unexpected eye problem which affected my driving ability and as we were... Read more Reviewed on: 21st October 2025

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About this product

Staysure offer travel insurance policies for a wide range of trips.

You can choose from three levels of cover with Staysure travel insurance: Basic, Comprehensive and Signature. Most pre-existing medical conditions are covered and you can get up to unlimited medical emergency expenses.

Staysure travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Staysure before, you can also leave a review and share your experience.

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Staysure Travel insurance reviews (3477)

Fantastic service

We were able to defer our insurance for 12 months without additional charges so well done Staysure. Reviewed on: 2nd October 2021

The BEST Travel Insurance company!

I am a new customer and I’m so impressed with Staysure Travel Insurance up to now. I was introduced to them using an online comparison site for travel insurance. I was very concerned about how much the cost of travel insurance would be, given we are still in the ‘Covid situation’. However, I found them to offer a very competitive price and comprehensive cover. I have already received excellent communications and updates from them regarding travelling during Covid times. Plus, I have already recommended them to friends, who have also subsequently bought their travel insurance with them too. A VERY happy customer! Reviewed on: 2nd October 2021

Great service at a great price!

Have used Staysure for a number of years for travel insurance and always find them easy to deal with and at a very competitive price. They offer a great service. Reviewed on: 2nd October 2021

Easy to arrange on line

Good cover for pre existing problems at a reasonable price Reviewed on: 2nd October 2021

Brilliant company,

Found Staysure by accident even though we have free travel insurance with our bank we have to pay extra for minor medical conditions, Staysure was a staggering 150% cheaper than the surcharge quote from our bank, very easy to complete everything on line, very very happy with this company Reviewed on: 2nd October 2021

Great service and holiday cover

Have been with Staysure insurance for several years now and have found them to be very customer focused and great prices as well. Highly recommended. Reviewed on: 2nd October 2021

When we needed them they were amazing

After a serious ski accident Staysure came up trumps. You only know how good your insurers are if you need their assistance. The care was wonderful throughout and they transported my husband to a local hospital and me home. We could not have wished for better. They deserve the highest accolade. Reviewed on: 2nd October 2021

1st class

Website simple to use, requirements met with no problem, price was great, enhanced covid protection at great price Reviewed on: 2nd October 2021

Excellent Cover during Pandemic

Staysure have opened up the opportunity to travel during the pandemic, by covering scenarios that other companies have failed to do. Reviewed on: 2nd October 2021

Cruise insurance

Stay sure have an easy online booking service and are exceptionally priced compared to other insurance companies. They are easy and quick to contact by phone and staff are extremely helpful. Nothing is too much trouble would highly recommend and use again Reviewed on: 2nd October 2021

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