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Staysure: Travel insurance reviews

4.82
Based on 3,478 reviews, last reviewed 19th Feb 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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10%
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1%

Latest highest rating:

5

I had a fantastic experience with this travel insura... I had a fantastic experience with this travel insurance company. The customer service team was incredibly friendly, responsive, and patient in answeri... Read more Reviewed on: 5th September 2025
KrassyD's avatar
KrassyD

Latest lowest rating:

1

I took out a policy July 2025 Staysure works umbrell... I took out a policy July 2025 Staysure works umbrella companies of Davies Group. Please please don't buy your travel insurance with this company. They... Read more Reviewed on: 19th February 2026
Sally's avatar
Sally

About this product

Staysure offer travel insurance policies for a wide range of trips.

You can choose from three levels of cover with Staysure travel insurance: Basic, Comprehensive and Signature. Most pre-existing medical conditions are covered and you can get up to unlimited medical emergency expenses.

Staysure travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Staysure before, you can also leave a review and share your experience.

Staysure Travel insurance reviews (3478)

Review of the Staysure, Travel insurance:

GREAT SERVICE, PROMPT RESPONSE TIMES AND OFFERED A DELAYED START DATE DUE TO TRAVEL RESTRICTIONS.

5
It was great to be able to have cover available in case I could travel, yet still extend the start date if I did'nt. Reviewed on: 2nd October 2021

I have used Staysure about 4 times now

5
Excellent service all round always very helpful I have recommended them to friends and family Reviewed on: 2nd October 2021

Very impressive

4
Fast and easy to complete very impressed Reviewed on: 2nd October 2021

So far so good

5
Not used yet thankfully but price and customer service to understand the policy very good- easy to get in touch and good communication. Checked a lot of policies before signing up. This seemed the best. Reviewed on: 2nd October 2021

Helpful advice on telephone and quick response.

5
1st time I had taken out travel insurance in many years. Advisor was helpful and keen for me to think about before I signed up Reviewed on: 2nd October 2021

Excellent Cover

5
Very helpful and professional customer service. No question unanswered and lots of reassurance if you needed to make a claim. Reviewed on: 2nd October 2021

Good insurer

4
Provided the cover I needed for my oversees travel Reviewed on: 2nd October 2021

Great value, clear policy

5
Very clear policy wording, helpful call centre staff, very good value for a year’s cover Reviewed on: 2nd October 2021

Great price, great cover

5
It was very straightforward to choose the cover I needed. Very clear descriptions of the different levels of cover. I was really lucky getting a higher level of cover at a reduced price. Don't know how good they are with claims, that remains to be seen- though, hopefully not! Reviewed on: 2nd October 2021

First class service

5
Nothing is to much trouble very helpful and courteous especially at these difficult times Reviewed on: 2nd October 2021

GOOD OVERALL SERVICE

5
WHEN QUERIED STAYSURE ANSWERED CLEARLY Reviewed on: 2nd October 2021

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