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Staysure: Travel insurance reviews

4.82
Based on 3,476 reviews, last reviewed 6th Sep 2025
800% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
10%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I had a fantastic experience with this travel insura... I had a fantastic experience with this travel insurance company. The customer service team was incredibly friendly, responsive, and patient in answeri... Read more Reviewed on: 5th September 2025
KrassyD's avatar
KrassyD

Latest lowest rating:

1

Very frustrating Very disappointing and frustrating. Updated annual travel insurance mid way through as had recent hospital tests for breast lump. Found not to need tr... Read more Reviewed on: 5th August 2025
J K's avatar
J K

About this product

Staysure offer travel insurance policies for a wide range of trips.

You can choose from three levels of cover with Staysure travel insurance: Basic, Comprehensive and Signature. Most pre-existing medical conditions are covered and you can get up to unlimited medical emergency expenses.

Staysure travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Staysure before, you can also leave a review and share your experience.

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Staysure Travel insurance reviews (3476)

Health Problems not a problem

5
They will insure the uninsurable all be at a price Reviewed on: 2nd October 2021

Great service

5
I've always been able to get through to a customer services adviser andhad my queries dealt with promptly and efficiently Reviewed on: 2nd October 2021

Great Company

5
Fast and easy to purchase on website and quick response to questions on chat. Reviewed on: 2nd October 2021

Simple and quick

5
Booked my holiday insurance on line very quick and easy Reviewed on: 2nd October 2021

First time Stsysure customer

5
Stay sure was recommended to me by a relation I found the policy easy to understand the cost reasonable dealing with the call centre positive Reviewed on: 2nd October 2021

Great cover and good value.

5
Booked a single policy for a round Britain cruise. The cover provided was more than adequate. The added COVID cover was most reassuring. The price was better than could be found on any comparison site. Overall we were very satisfied. Reviewed on: 2nd October 2021

Excellent service

5
Only had (fortunately) one claim; paid out within 5 days Reviewed on: 2nd October 2021

You will not get a better insurance company anywhere else

5
You will not get a better insurance company anywhere else My quote was extremely competitive with excellent cover very easy to use website and came highly recommended to me by a cruise company Reviewed on: 2nd October 2021

new customer

5
As a new customer with Stayshure i was impressed with the speed that i was able to set up my wife and my annual travel insurance. The cover for Covid , winter sports and cruises on top of the standard offering is excellent and very comprehensive. I also like the policy documentation that is very easy to understand and is easy to navigate through. Thank you Stayshure for your excellent support. Reviewed on: 2nd October 2021

Good quality and service

5
Very good product at the right price knocks the socks off other insurances Reviewed on: 2nd October 2021

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