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Staysure: Travel insurance reviews

4.82
Based on 3,477 reviews, last reviewed 21st Oct 2025
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
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10%
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0%
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0%
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1%

Latest highest rating:

5

I had a fantastic experience with this travel insura... I had a fantastic experience with this travel insurance company. The customer service team was incredibly friendly, responsive, and patient in answeri... Read more Reviewed on: 5th September 2025
KrassyD's avatar
KrassyD

Latest lowest rating:

1

BEWARE of Staysure they do not honour terms. We took out holiday policy with Staysure on 18/9/25;confirmation date but had unexpected eye problem which affected my driving ability and as we were... Read more Reviewed on: 21st October 2025
David Pryse's avatar
David Pryse

About this product

Staysure offer travel insurance policies for a wide range of trips.

You can choose from three levels of cover with Staysure travel insurance: Basic, Comprehensive and Signature. Most pre-existing medical conditions are covered and you can get up to unlimited medical emergency expenses.

Staysure travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Staysure before, you can also leave a review and share your experience.

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Staysure Travel insurance reviews (3477)

Amazing customer care

5
Easy to contact, very friendly staff that go that extra mile Reviewed on: 2nd October 2021

Good Medical Travel Insurance.

5
I have renewed my travel insurance with “STAYSURE” repeatedly as they cover all my medical and travel needs. Reviewed on: 2nd October 2021

Professional and fair

5
Providing a Professional and comprehensive service to the traveler. My experience over many years of travel insurance cover with Staysure has given me peace of mind whilst enjoying my travels! Staysure are also very fair when considering any claims. Reviewed on: 2nd October 2021

Always on hand to help.

5
Happily I have never had to claim on my insurance with Staysure but when I have needed some guidance or help through changed health conditions they have always been there to guide me and have never demanded any charges for these changes. Reviewed on: 2nd October 2021

Excellent

5
Excellent service, especially throughout the pandemic. Gave travellers peace of mind that their back was covered Reviewed on: 2nd October 2021

Service

5
Efficient and excellent value for money. Easy yo use website Reviewed on: 2nd October 2021

Excellent company

5
I've travelled the past few years and never had a problem Reviewed on: 2nd October 2021

Good price

5
The price is right and having Covid cover was a bonus! Reviewed on: 2nd October 2021

So far so good!

4
Not been on holiday or had need to use yet Reviewed on: 2nd October 2021

Best deal for Guernsey

4
Finding health insurance cover for travel to Guernsey from the UK wasn't straightforward, but discovering "Staysure" eased all anxiety because of their efficiency and friendliness. Reviewed on: 2nd October 2021

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