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Staysure: Travel insurance reviews

View other Staysure products
4.82
Based on 3,477 reviews, last reviewed 21st Oct 2025
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
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10%
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0%
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1%

Latest highest rating:

5

I had a fantastic experience with this travel insura... I had a fantastic experience with this travel insurance company. The customer service team was incredibly friendly, responsive, and patient in answeri... Read more Reviewed on: 5th September 2025
KrassyD's avatar
KrassyD

Latest lowest rating:

1

BEWARE of Staysure they do not honour terms. We took out holiday policy with Staysure on 18/9/25;confirmation date but had unexpected eye problem which affected my driving ability and as we were... Read more Reviewed on: 21st October 2025
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David Pryse
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About this product

Staysure offer travel insurance policies for a wide range of trips.

You can choose from three levels of cover with Staysure travel insurance: Basic, Comprehensive and Signature. Most pre-existing medical conditions are covered and you can get up to unlimited medical emergency expenses.

Staysure travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Staysure before, you can also leave a review and share your experience.

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Staysure Travel insurance reviews (3477)

Great customer service and friendly

5
We’re always kept up to date with news and offers but not too much. Just enough to keep us in the loop Reviewed on: 2nd October 2021
debwillcocks999@gmail.com's avatar
[email protected]

Customer service

5
Been lucky not to have to make a claim but the customer service I’ve had when arranging cover and altering it at a later date has been great. Reviewed on: 2nd October 2021
Jacqeline Pocknell's avatar
Jacqeline Pocknell

Safe travels

5
Stay sure travel insurance gives you peace of mind when going abroad. Reviewed on: 2nd October 2021
Jay's avatar
Jay

Good service

5
Easy to use web site easy to make changes competitive prices Reviewed on: 2nd October 2021
Brian's avatar
Brian

Helpful and professional

5
Stay Sure were available to chat to and very helpful explaining our options including how to maximise our holiday cover. We are approaching the renewal stage and hope to chat to them again to seek guidance on post Brexit changes etc. Reviewed on: 2nd October 2021
weale@westmal.plus.com's avatar
[email protected]

Good service

5
Good service fair price would always use again Reviewed on: 2nd October 2021
markhowlett007@aol.com's avatar
[email protected]

Comprehensive Cover at Reasonable Price

5
I needed Travel insurance for an up and coming holiday so checked a few companies. I opted for the comprehensive cover (thinking of Covid) and an annual policy with an extra 3 months for free. Reviewed on: 2nd October 2021
Doris Patterson's avatar
Doris Patterson

Excellent customer service great prices

5
Customer service always so helpful and get the best deal . Reviewed on: 2nd October 2021
cmay's avatar
cmay

Great for pre-existing conditions

5
Easy to complete application with several pre-existing conditions between us. Great price for annual worldwide policy that was extended to 15 months. Feel that we are safely covered in these difficult times. Reviewed on: 2nd October 2021
Pauline B.'s avatar
Pauline B.

Satisfied customers

5
Covers all our ailments and have been with them for two years and haven't had to use their services yet. Reviewed on: 2nd October 2021
Tony's avatar
Tony

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