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Staysure: Travel insurance reviews

Name: Travel insurance
Rating: 4.86 (3477 reviews)

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4.82

Based on 3,477 reviews, last reviewed 21st Oct 2025

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

89%

10%

Latest highest rating:

5

I had a fantastic experience with this travel insura... I had a fantastic experience with this travel insurance company. The customer service team was incredibly friendly, responsive, and patient in answeri... Read more Reviewed on: 5th September 2025

Latest lowest rating:

1

BEWARE of Staysure they do not honour terms. We took out holiday policy with Staysure on 18/9/25;confirmation date but had unexpected eye problem which affected my driving ability and as we were... Read more Reviewed on: 21st October 2025

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About this product

Staysure offer travel insurance policies for a wide range of trips.

You can choose from three levels of cover with Staysure travel insurance: Basic, Comprehensive and Signature. Most pre-existing medical conditions are covered and you can get up to unlimited medical emergency expenses.

Staysure travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Staysure before, you can also leave a review and share your experience.

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Staysure Travel insurance reviews (3477)

Great protection

I’ve recently booked my first cruise. The process of getting myself and my disabled daughter was made easy and I feel safe. Reviewed on: 2nd October 2021

amazing

friendly quick to help ,no need to be concerned all was taken care of, a pleasure .will use the company again and recommend to my friends, a big thank you to all of the staff. Reviewed on: 2nd October 2021

Good service

Easy to understand good service keep it up Reviewed on: 2nd October 2021

Peace of mind

I arranged my travel insurance with Staysure after my existing insurers decided to withdraw their cover after I had surgery in April. They would not even cover me for the medical conditions that I had cover for previously. Apparently they have an “all or nothing” policy and won’t cover for up to 2 years after surgery despite me being fully recovered and discharged by the surgeon. At the age of 73 I don’t think I can wait for 2 years before cruising again especially after the Covid pandemic restrictions. I called Staysure and gave full details of my medical circumstances and they were happy to offer me cover. As it was an annual policy there was a special offer of 15 months for the price of 12 with a discounted price as well. My previous policy was part of my bank account and Staysure’s price was higher than I had been paying but I was happy to accept the price quoted so that we would be able to cruise again. I added the cruise specific option and the level of cover was far better than my previous policy so I would say that I had got value for money. I have been impressed with the communications I have received from Staysure keeping me up to date with the changing face of travel in the context of Covid. Their website was very user friendly and I would be happy to recommend them to my family and friends. The only reason I haven’t scored them 10 was because their computer system had a blip whilst I was trying to pay and I had to repeat the application. However all’s well that ends well and I feel fully protected for my future travel needs. Reviewed on: 2nd October 2021

Excellent

Good value for money and good cover Reviewed on: 2nd October 2021

Confidence to travel

Having the safety net of Travel Insurance in place has never been so important as it is now It gives you peace of mind to travel worldwide knowing if problems arise Staysure are there to provide the help and support needed Reviewed on: 2nd October 2021

very happy with this service

quick and very helpful with all our travel needs Reviewed on: 2nd October 2021

Top Holiday Insurance

A policy that meets our annual needs. Reviewed on: 2nd October 2021

Excellent cover and value

Easy to arrange online and provided exactly what my elderly wife and I needed. Reviewed on: 2nd October 2021

Great cover

Staysure offers great cover especially with someone who has medical conditions and at a realistic price. Reviewed on: 2nd October 2021

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