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Staysure: Travel insurance reviews

4.82
Based on 3,478 reviews, last reviewed 19th Feb 2026
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No new 1 star reviews
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Latest highest rating:

5

I had a fantastic experience with this travel insura... I had a fantastic experience with this travel insurance company. The customer service team was incredibly friendly, responsive, and patient in answeri... Read more Reviewed on: 5th September 2025
KrassyD's avatar
KrassyD

Latest lowest rating:

1

I took out a policy July 2025 Staysure works umbrell... I took out a policy July 2025 Staysure works umbrella companies of Davies Group. Please please don't buy your travel insurance with this company. They... Read more Reviewed on: 19th February 2026
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Sally

About this product

Staysure offer travel insurance policies for a wide range of trips.

You can choose from three levels of cover with Staysure travel insurance: Basic, Comprehensive and Signature. Most pre-existing medical conditions are covered and you can get up to unlimited medical emergency expenses.

Staysure travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Staysure before, you can also leave a review and share your experience.

Staysure Travel insurance reviews (3478)

Review of the Staysure, Travel insurance:

GREAT SERVICE, PROMPT RESPONSE TIMES AND OFFERED A DELAYED START DATE DUE TO TRAVEL RESTRICTIONS.

5
It was great to be able to have cover available in case I could travel, yet still extend the start date if I did'nt. Reviewed on: 2nd October 2021

Excellent

5
Very helpful and lovely to talk to Reviewed on: 4th September 2021

Staysure was very easy to get the cover I required for travelling to Asia,

5
Staysure gave me 18 months cover for the price of 12months, I needed a document to enter Cambodia which stated that I have up to £50000 of insurance to cover covid, after a quick phone call i received my document straight away, great service Reviewed on: 4th September 2021

I have used Staysure for many years now, good comprehensive cover

4
Good solid cover but claims can be awkward as policy split between different underwriters Reviewed on: 4th September 2021

Informative

5
Competitively priced, easy to book and choices for cover explained and straightforward to book. I like the emails you receive when you have booked telling you when restrictions change or regulations for travel alter. This was one of the only policies I could find that would cover me for an additional cost to travel against advise when I needed to travel abroad urgently. Reviewed on: 4th September 2021

Claim

5
Only ever made one claim. dealt with swiftly and sympathetically. Reviewed on: 4th September 2021

Travel insurance experience

5
A very easy and comfortable company to do insurance cover with as the person you arranged my travel cover was very helpful and knowledgable about all aspects of my requirements leaving me feeling completely at ease with my choice of who to be my travel insurance provider Reviewed on: 4th September 2021

Last Minute travel insurance

5
I left my travel insurance to the last minute so a friend recommended Stay Sure. She had nothing but praise for them. From the very beginning to end the process of getting insurance was excellent. All staff very polite, very positive. I was really impressed with both the speed and courtesy of staff from Stay Sure. I have already recommended them to a friend. They keep in touch with you, send you informative emails. Brilliant! Reviewed on: 4th September 2021

Very good

5
Very effective website and wide cover. Easy to use and good cover Reviewed on: 4th September 2021

Honest

5
Clear, fair honest, well covered, confident. Reviewed on: 4th September 2021

Great info

5
Looked for annual travel insurance. Which recommended so checked out and bought. They keep you informed of current travel issues by email. Great info. Reviewed on: 4th September 2021

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