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Staysure: Travel insurance reviews

4.82
Based on 3,478 reviews, last reviewed 19th Feb 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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10%
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1%

Latest highest rating:

5

I had a fantastic experience with this travel insura... I had a fantastic experience with this travel insurance company. The customer service team was incredibly friendly, responsive, and patient in answeri... Read more Reviewed on: 5th September 2025
KrassyD's avatar
KrassyD

Latest lowest rating:

1

I took out a policy July 2025 Staysure works umbrell... I took out a policy July 2025 Staysure works umbrella companies of Davies Group. Please please don't buy your travel insurance with this company. They... Read more Reviewed on: 19th February 2026
Sally's avatar
Sally

About this product

Staysure offer travel insurance policies for a wide range of trips.

You can choose from three levels of cover with Staysure travel insurance: Basic, Comprehensive and Signature. Most pre-existing medical conditions are covered and you can get up to unlimited medical emergency expenses.

Staysure travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Staysure before, you can also leave a review and share your experience.

Staysure Travel insurance reviews (3478)

Review of the Staysure, Travel insurance:

Comprehensive

5
I was after insurance which fits with all the Covid needs for cruising. The website was easy to understand and navigate, easy to find and take out the annual policy I required for my husband and I at a reasonable price and covers everything I could want. Documents landed by email almost immediately and I got 15 months cover for the price of 12 - happy days! Reviewed on: 2nd October 2021

Annual holiday insurance

5
Easy to arrange on their website, gave me exactly what I needed and a 3 months free bonus. Reviewed on: 2nd October 2021

Great service

5
There service is helpful and considerste Reviewed on: 2nd October 2021

Great company, great price,

5
No problems with staysure , good price for all that you get, Reviewed on: 2nd October 2021

Simply the best

5
Best cover at an amazing price, for customer who have predefined illnesseswhich other insurer's won't help. Terms and conditions are clearly stated and easy to find. Customer service staff are always friendly, extremely helpful and very courteous. Not found another holiday insurance group that can match the service and quality of Staysure . I have used Statysure many times now and have recommended them to many friend's and work colleague's, who have always commented on the exceptional cover and service they have received using Staysure.. Reviewed on: 2nd October 2021

Most helpful

5
Took out travel insurance just before due to go away, all cancelled but Staysure suspended my insurance for me which I thought was very good of them Reviewed on: 2nd October 2021

Patience!

5
I was guided through a complicated medical questionnaire by Julian, it took 2 long phone calls, and endless patience to get through everything but we got there in the end. Many thanks to Julian, an excellent ambassador for his company.. Reviewed on: 2nd October 2021

Fair and efficient

5
The efficiency and fairness of the staff gave me the confidence to use Staysure Reviewed on: 2nd October 2021

Great service from start to finish

5
A company that answer their phone and dealt with my non standard quote request from start to finish all in one call. That doesn’t happen in very many industries these days Reviewed on: 2nd October 2021

Excellent Cover and Service

5
Really pleased with our experience so far with Staysure. We were happy with the cover and the customer service provided. Reviewed on: 2nd October 2021

Great Company reassuring cover

5
I find Staysure a Company that gives me total peace of mind has great communication with the cover I need. One I am delighted to recommend to friends. Reviewed on: 2nd October 2021

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