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StepChange: Debt Management reviews

4.96
Based on 11,166 reviews, last reviewed 13th Feb 2025
75% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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Latest highest rating:

5

Much easier and more helpful than expected. Much easier and more helpful than expected. A big relief. Reviewed on: 13th February 2025
Tobias P's avatar
Tobias P

Latest lowest rating:

1

Above and beyond help 101% I got into alot of debt and was struggling with keeping up with it and then I found Stepchange and they have been a blessing, with all the chaos with ... Read more Reviewed on: 20th May 2024
Murdo G's avatar
Murdo G

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (11166)

Review of the StepChange, Debt Management:

Always there in times of need

5
It was such a relief to get the help I needed managing my creditors. I found it easy to deal with, without being judged at a really difficult time. Reviewed on: 28th July 2022

With you every step of the way (pun intended)

4
Just finished 6-year IVA, emergency expenditure and furlough delayed things. But SC were there every step (pun). Always at the end of the phone when needed. Reviewed on: 24th May 2024

Calmed me down

5
Very good and so helpful they calmed me down and talked me through all options I now feel I can see light at the end of the tunnel Reviewed on: 24th May 2024

Great help and made me feel at ease

5
Great help and made me feel at ease Reviewed on: 24th May 2024

Live saver.

5
They take the stress of dealing with mounting debt and trying to juggle different companys correspondence before you sink. Also recommended by company’s you deal with so this makes it a lot easier. There is always someone available to deal with your query and explain everything thoroughly, amazing company and there when you really need help and advice. Reviewed on: 24th May 2024

Doctors of credit gallops

4
Very good in providing solution. Timely. Compassionate. Professional. Solutions are tailored to individual need Reviewed on: 24th May 2024

listened no judging wish I’d turned to them sooner

5
When I was in trouble financially stepchange were kind and understanding acknowledging that it didn’t take much to be in that position and that it’s not always your fault. I felt listened to without being judged and they handled everything for me. When I paid it all off myself and contacted them they supplied me with the proof I needed. I wish I’d gone to them sooner. Reviewed on: 24th May 2024

Step change have helped me start to recover my life...

5
Step change have helped me start to recover my life by helping me step by step to reduce and repay my debts Reviewed on: 24th May 2024

Stepchange helped me get out of debt, excellent serv...

5
Stepchange helped me get out of debt, excellent service Reviewed on: 23rd May 2024

Massively helped following divorce

5
Massively helped following divorce Reviewed on: 23rd May 2024

Professional services.

5
Professional services. No grey areas truthful to the point. Very caring wishing to help, for a sound way forward with debt management procedures Reviewed on: 23rd May 2024

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