Write a review

Newsletter

Go to business site

StepChange: Debt advice reviews

Name: Debt advice
Rating: 4.92 (18600 reviews)

View other StepChange products

4.92

Based on 18,600 reviews, last reviewed 10th Jun 2026

186400% increase in 5 star reviews

in the past 90 days

1500% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

An amount was set that i could afford my debts and t... An amount was set that i could afford my debts and the interest stopped so everything I osid came off the debt. Took a while to clear but gave me peac... Read more Reviewed on: 10th June 2026

Latest lowest rating:

1

WOULD NOT RECOMMEND Very poor level of service. I haven't had a reply to an email or chase ups for almost 2 months. They have said they haven't received payments when the... Read more Reviewed on: 10th June 2026

Read all reviews See your review

About this product

StepChange offer free and impartial advice to people who want to be free of debt.

The StepChange team will take time to understand your situation and then give you tailored advice based on your circumstances. StepChange can support you through a wide range of debt solutions including debt management plans and IVAs.

StepChange debt advice reviews help you find out what it’s really like to be a customer. If you’ve used StepChange before, you can also leave a review and share your experience.

Awards

Company of the year 2025

Awarded to the consumer credit company rated highest in customer reviews.
Best financial support provider 2025

Awarded to the financial support provider rated highest in customer reviews.

StepChange Debt advice reviews (18600)

Review of the StepChange, Debt advice:

Step change is outstanding so effective

I have reduced my indebtedness within a short period and look forward to wiping it completely Reviewed on: 5th August 2021

It was the best thing I have done financially to con...

It was the best thing I have done financially to contact stepchange as I am now in a strong financial position. Reviewed on: 1st May 2024

Very helpful , understanding the situation, reassur...

Very helpful , understanding the situation, reassuring Reviewed on: 1st May 2024

Very friendly people, never feel like I am been judg...

Very friendly people, never feel like I am been judged, I am stress free from my debt. Reviewed on: 1st May 2024

They helped us from struggling finances to attaining...

They helped us from struggling finances to attaining a life worth living. Reviewed on: 1st May 2024

Problem solve

If got problem with your finances please give them a call they friendly and helpful.l Reviewed on: 1st May 2024

Supportive, understanding and honest. Highly recommend

So supportive and make a very stressful and emotional time feel manageable. Informative, honest helped me get my life back on track and on the road to becoming more in control of my finances Reviewed on: 1st May 2024

We couldn't thank Stepchange enough for helping me c...

We couldn't thank Stepchange enough for helping me clear my debt and help me sleep a little better without panicking and worrying. We were with them for over 8 years and we are finally debt free and we owe Stepchange a debt. A debt of gratitude. Reviewed on: 1st May 2024

I’ve been in debt for a very long time. Huge help!

I’ve been in debt for a very long time. Step change made it very easy to get help. Especially completing the forms online and I didn’t have to speak to anyone and give my life story for the 100th time. Reviewed on: 1st May 2024

A real life-saver!

A real life-saver! A great professional and understanding team. Reviewed on: 1st May 2024

You are all amazing at step change you made my life...

You are all amazing at step change you made my life worth living. I have recommended you to so many people over the years I have never had to worry or deal with any of my creditors myself. THANK YOU ALL SO VERY MUCH. Reviewed on: 1st May 2024

Alternative products

Debt Collection
from CCI Credit Management 3.99 from 1 reviews
Debt collection
from Ayom Debt Recovery 1.84 from 87 reviews
Debt Collection
from Advanced Collection Systems 3.31 from 5 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub