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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14633 reviews)

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4.95

Based on 14,633 reviews, last reviewed 17th Jun 2025

166750% increase in 5 star reviews

in the past 90 days

700% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Life changing Stepchange has meant that we can live again. Reviewed on: 17th June 2025

Latest lowest rating:

2

Not impressed It's handy to have just one payment for my debts but the customer service is extremely poor and has caused more stress. They treat you like a number r... Read more Reviewed on: 10th June 2025

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About this product

StepChange Debt Management reviews (14633)

Review of the StepChange, Debt Management:

Customer service

They have always helped me to work an affordable plan that suits me. Reviewed on: 8th July 2020

My experience with step change was amazing, because...

My experience with step change was amazing, because I was running into financial depression when I got there contract and immediately they safe my life from collapsing there life savings. Reviewed on: 9th June 2025

Quick and very helpful they made me feel better abou...

Quick and very helpful they made me feel better about myself Reviewed on: 9th June 2025

Stepchange helped me overcome what I thought was an...

Stepchange helped me overcome what I thought was an impossible financial situation. Their advice in breathing space and a Debt Management Plan significantly improved my mental health, their non judgemental and friendly yet focused culture and attitude are absolutely brilliant. If you are struggling financially placate, please give them a call. Reviewed on: 9th June 2025

Highly recommended support.

Excellent advice from staff that REALLY took a heavy burden from my shoulders. Extremely grateful. Made me realize that there is no disgrace in getting support through financial times. Great service. Reviewed on: 9th June 2025

Report on the Service by Step Change

Step Change helped me to look at all my outgoings and to work out by how much I could reduce my debts each month. With their regular statements I can keep track of how my debts are going down. It is always easy to contact them with any queries or requests for advice and information. Reviewed on: 9th June 2025

Non judgemental, practical help from people whose kn...

Non judgemental, practical help from people whose knowledge & empathy is second to none Reviewed on: 9th June 2025

Stepchange have been there for me through the whole...

Stepchange have been there for me through the whole journey to financial security Reviewed on: 9th June 2025

Helpful, friendly & knowledgeable staff provide reas...

Helpful, friendly & knowledgeable staff provide reassurance that support is available and options possible Reviewed on: 9th June 2025

I found the service very professional. and helpful

I found the service very professional. The advice and plan was of great benefit to me. I am now debt free, and enjoying the feeling after so many years. I would definitely recommend using they service. it has made a big difference to my life. Reviewed on: 9th June 2025

Thanks to StepChange it feels like a huge weight has...

Thanks to StepChange it feels like a huge weight has been lifted off my shoulders. I can start living my life again without having to worry about debt all the time. Thank you so much StepChange. Reviewed on: 9th June 2025

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