Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

StepChange: Debt advice reviews

View other StepChange products
4.92
Based on 18,681 reviews, last reviewed 28th Aug 2026
98% decrease in 5 star reviews
in the past 90 days
93% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

I got the help I needed to sort all my debts out and... I got the help I needed to sort all my debts out and now I am debt free Reviewed on: 28th August 2026
Amanda 's avatar
Amanda

Latest lowest rating:

1

You can not get in touch over the phone unless it’s... You can not get in touch over the phone unless it’s early morning or you are in luck, meaning it would be time off work to call. When I have got throu... Read more Reviewed on: 22nd June 2026
Co's avatar
Co
Read all reviews Write a review

About this product

StepChange offer free and impartial advice to people who want to be free of debt.

The StepChange team will take time to understand your situation and then give you tailored advice based on your circumstances. StepChange can support you through a wide range of debt solutions including debt management plans and IVAs.

StepChange debt advice reviews help you find out what it’s really like to be a customer. If you’ve used StepChange before, you can also leave a review and share your experience.

Review StepChange: Debt advice now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

StepChange Debt advice reviews (18681)

Great Help

5
Always a great help throughout the process. Point out options, and help you take back control. Reviewed on: 13th July 2023
Mark's avatar
Mark

Fantastic help

5
If you're having financial difficulties, Step Change can help. Excellent, non judgemental advice relieves the mental stress of debt. Reviewed on: 13th July 2023
Andy Rider's avatar
Andy Rider

A lifeline for those in trouble

5
I cannot thank Step Change enough, they have changed my life with the help I have received from them in entering onto a debt management plan. They have helped me to break the cycle of getting into debt to pay debt with an affordable, monthly plan, which they have already amended in response to my landlord raising the rent by over £100! I've still got a way to go but I know that one day I'll be debt free, thanks to Step Change... Something I could never have envisaged before. Keep up the good work! Reviewed on: 13th July 2023
KJS's avatar
KJS

Feeling better in life

5
I pay money every month and I don't need to worry about it. People phoning me up all the time, not a lot of stress thank you step change Reviewed on: 13th July 2023
Jqson's avatar
Jqson

SENSATIONAL STEP CHANGE

5
Dear Sir or Madam, S UPER T hriving E xceptional P HENOMENAL C harming H ONORARY A WE-INSPIRING DIVINE N ationwide Superb Supportive G lorious Service for important finance. E MPLOYEES of EXCELLENCE ! SUPER, SUPERB, SENSATIONAL STEPCHANGE Reviewed on: 13th July 2023
Sherlene Adolphe 's avatar
Sherlene Adolphe

Literally saved my life

5
Following struggles with Debt control, Stepchange supported me and relieved a lot of pressure from my shoulders. Reviewed on: 13th July 2023
Brady's avatar
Brady

Helped my anxiety so much

5
Stepchange has really helped me, I couldn’t phone my debt collectors and it was getting really out of hand. I simply applied and it has made a huge difference and really helps me when it comes to budgeting Reviewed on: 13th July 2023
Sky 's avatar
Sky

Excellent help when needed

5
Good communication very helpful sorting my debts out can finally sleep a night. And if you have any problem or unsure about something they answer your question straight away when you contact them Reviewed on: 13th July 2023
fay wright's avatar
fay wright

Debt

5
Amazing charity.couldn’t of done it with out them Reviewed on: 13th July 2023
Dale's avatar
Dale

Very friendly and fantastically helpful.

5
Having found difficulty in managing my finances during the present time stepchange helped me ease the burden of everyday living. Reviewed on: 13th July 2023
David McKenzie 's avatar
David McKenzie

Review StepChange: Debt advice now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill