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StepChange: Debt Management reviews

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4.95
Based on 12,900 reviews, last reviewed 24th May 2025
166500% increase in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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Latest highest rating:

5

Excellent help. Excellent solution. Ended up going very into the red after unpleasant circumstances meant a relocation. I got in touch with StepChange and they could not have been more h... Read more Reviewed on: 24th May 2025
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StevieD

Latest lowest rating:

1

Awful - Just made everything so much worst. Just made everything so much worst. I things that were meant to be added to my plan weren't. I was given mis information told different things by diff... Read more Reviewed on: 23rd May 2025
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K
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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (12900)

Very helpful

5
Each and Every person from stepchange has been very understanding, helpful in all the help and questions we asked. Couldn't fault them in any way. If it wasn't for their help I don't know where we would be now. Reviewed on: 8th July 2020
Maria's avatar
Maria

Amazing help and service

5
They helped me and put my mind at rest helped me come to terms with my problem and helped me find a solution! Amazing people worth there weight in gold! Thank you !!! Reviewed on: 8th July 2020
Jon's avatar
Jon

Stress Free

5
Been with stepchange for a few years, always keep you upto date with your payments . Stress free knowing that your debts are being paid whilst in control of your finances Reviewed on: 8th July 2020
John's avatar
John

The best debt management service ever

5
I’ve been with Stepchange for a number of years, they have always treated me with great dignity and have enabled me to clear my debts. Reviewed on: 8th July 2020
Robert Derrick Watts's avatar
Robert Derrick Watts

DMP Rescue

5
Best referue I ever had, feel more in control now. Reviewed on: 8th July 2020
M Conlan's avatar
M Conlan

Great help

5
Helped me made everything a lot easier Reviewed on: 8th July 2020
Cheryl Thomas's avatar
Cheryl Thomas

My saviour, my hero

5
Stepchange allowed me to change and be a more responsible person. It took a huge weight off my shoulders and this improved my health and outlook on life. This improved my relationships at home and work. Without Stepchange i don’t what would have happened to me. In a way they saved my life and improved it. I am now responsible with my money and credit. Reviewed on: 8th July 2020
Tej's avatar
Tej

Understanding the client's needs

4
Always, had polite, kind and great client service from all advisors. Always helpful, good advice and great understanding. Thank you Step Change. I would not hesitate to recommend them to anyone. Reviewed on: 8th July 2020
Max's avatar
Max

Helpfull

5
Always found everyone that I have spoken to at Stepchange have been very compassionate, helpfull and understanding Reviewed on: 8th July 2020
Jps's avatar
Jps

The staff is very friendly if your in trouble please ring it will be your best ever nights sleep

5
We all get into problems some time when I spilt from my married 2012 I needed help and I am pleased I got it, Reviewed on: 8th July 2020
Brian's avatar
Brian

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