Paid advertisement
Smart Money People Logo
Go to business site
Share this page
Link copied

StepChange: Debt advice reviews

View other StepChange products
4.92
Based on 17,659 reviews, last reviewed 27th May 2026
141350% increase in 5 star reviews
in the past 90 days
1300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Good would recommend to everyone who are struggling Good would recommend to everyone who are struggling Reviewed on: 27th May 2026
Chloe's avatar
Chloe

Latest lowest rating:

1

Extremely difficult to get to speak to someone at le... Extremely difficult to get to speak to someone at least 90 minutes on hold asked now on four occasion for a debt to be added to my plan but still hasn... Read more Reviewed on: 27th May 2026
MDB M's avatar
MDB M
Read all reviews Write a review

About this product

StepChange offer free and impartial advice to people who want to be free of debt.

The StepChange team will take time to understand your situation and then give you tailored advice based on your circumstances. StepChange can support you through a wide range of debt solutions including debt management plans and IVAs.

StepChange debt advice reviews help you find out what it’s really like to be a customer. If you’ve used StepChange before, you can also leave a review and share your experience.

Review StepChange: Debt advice now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

StepChange Debt advice reviews (17659)

My debt management at ease

5
But for step change, l would have opted for bankruptcy which would have had far more consequences in future. But now l can relax and watch step change do the bidding on my behalf. Reviewed on: 8th July 2020
Victor Darko's avatar
Victor Darko

Najlepsi

5
Bardzo szybka pomoc w trudnym czasie specjalisci w swojej dziedzinie fachowa pomoc najlepsi Reviewed on: 8th July 2020
Rafal Bilakiewicz 's avatar
Rafal Bilakiewicz

Help when needed

5
I have been amazed with all my past contacts with Step Change - they are always there when I need them. Thank you very much. Reviewed on: 8th July 2020
Ann Hardisty's avatar
Ann Hardisty

Thank you Step Change.

5
Thanks to Step Change, I sleep again at night! Reviewed on: 8th July 2020
Portia Bowthorpe's avatar
Portia Bowthorpe

Understanding and helpful

5
Extremely pleased with the non judgemental way that step change have helped. This has changed my life and taken the pressure away. Reviewed on: 8th July 2020
Jan Adams's avatar
Jan Adams

Excellent

5
I have always felt at ease when discussing difficult matters as they provide a very friendly and helpful service. I would highly recommend Reviewed on: 8th July 2020
Katy's avatar
Katy

Kind and helpful

5
The people at StepChange are always there when you’re worried about your finances, and they will do everything they can to help. I couldn’t manage without them. Reviewed on: 8th July 2020
Louise Porter's avatar
Louise Porter

...and Breath

5
Following a very serious motor cycle accident, and an unscrupulous business take over, I was left with frontal lobe damage, no business, no income, a revised down credit rating and personal and business debt of nearly £70k. Step Change cut through all the emotion, have a proven track record, are trusted by creditors and the judicial system alike, and with their support I'm climbing out of my hole. It's long climb, but all being well Oct 2023 I'll be debt free. With Step Change behind me, I'm grateful to be sleeping better, and rebuilding my life. Reviewed on: 8th July 2020
C Morris's avatar
C Morris

Very helpful

5
looked after my debts and made sure I could pay them without struggling myself Reviewed on: 8th July 2020
Trevor Darrell's avatar
Trevor Darrell

Best free advice and debt solutions

5
I'd been paying a company to manage my DMP and didn't realise you could do it for free (at the time you're just grateful for the respite), but I switched to Stepchange and so pleased with their service. They show just the right amount of contact, send regular statements and keep a regular check on your finances without being intrusive. No bombarding with calls etc. Very happy with the help I've received and the flexibility shown with payment plans. Now nearing the end of my debts I'd thoroughly recommend them to anyone struggling. Reviewed on: 8th July 2020
Emma Fletcher's avatar
Emma Fletcher

Review StepChange: Debt advice now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill