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StepChange: Debt Management reviews

4.96
Based on 11,166 reviews, last reviewed 13th Feb 2025
67% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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Latest highest rating:

5

Much easier and more helpful than expected. Much easier and more helpful than expected. A big relief. Reviewed on: 13th February 2025
Tobias P's avatar
Tobias P

Latest lowest rating:

1

Above and beyond help 101% I got into alot of debt and was struggling with keeping up with it and then I found Stepchange and they have been a blessing, with all the chaos with ... Read more Reviewed on: 20th May 2024
Murdo G's avatar
Murdo G

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (11166)

Review of the StepChange, Debt Management:

Retaking control

5
You've come to the end of your tether, swamped by red letters and final notices. So phone StepChange - one of the best half hours of your life. They sort out what you spend on what, what you owe, what you can afford to pay back after allowances are made for the amount you need to live on. Then they sort out the repayments (through them) and companies listen to them whereas they wouldn't listen to you, because they have standing. And the best bit (apart from the relief of finally doing something positive about things) is that they're a charity and won't charge you a penny. Reviewed on: 23rd April 2017

Debt management..

5
I was losing track of my finances due to poor mental health due to family bereavement and I spoke to someone who recommended Step Change. They were brilliant in in helping me to sort out my debts. Reviewed on: 16th May 2024

Very helpful and explained everything I needed to do.

5
Very helpful and explained everything I needed to do. The staff are very knowledgeable and understanding. Reviewed on: 16th May 2024

they saved me from feeling alone and like I had failed.

5
they saved me from feeling alone and like I had failed. working with stepchange has saved my children from growing up with a stressed out dad, probably saved my marriage but more so saved my future. I am able to live again and although nearing the end of my debt management plan by using the service and sorting my lending I have the chance to build a future without borrowing and a life that I own. Reviewed on: 16th May 2024

I am free debt now.

5
I am free debt now. Stepchange made me free debt, they handled my debt for years and had peace. Reviewed on: 16th May 2024

Good service very helpful and caring to your situation

5
Good service very helpful and caring to your situation Reviewed on: 16th May 2024

Step change have been a real life line for me, thank...

5
Step change have been a real life line for me, thanks to step change I'll be finally debt free soon, they are the reason I can sleep at night without worrying Reviewed on: 16th May 2024

I was in a financial mess and at m.y wits end

5
I was in a financial mess and at m. y wits end I contacted Srep Change and they were kind and nonhud.gementalmHelped me .I am so grateful for the help they have given me.y Reviewed on: 16th May 2024

Very well organised.

5
Very well organised.polite custumer service Reviewed on: 16th May 2024

No stress

5
They have helped, relived the stress of the situation. and have an end goal. Reviewed on: 16th May 2024

Help me with everything and got money trouble under...

5
Help me with everything and got money trouble under control Reviewed on: 16th May 2024

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