Write a review

Newsletter

Go to business site

StepChange: Debt advice reviews

Name: Debt advice
Rating: 4.92 (18651 reviews)

View other StepChange products

4.92

Based on 18,651 reviews, last reviewed 29th Jun 2026

125733% increase in 5 star reviews

in the past 90 days

1600% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The best phone call I made The hardest phone call I made after losing my husband as I’ve always paid my bills on time but now it was different step changes could not of been mor... Read more Reviewed on: 29th June 2026

Latest lowest rating:

1

You can not get in touch over the phone unless it’s... You can not get in touch over the phone unless it’s early morning or you are in luck, meaning it would be time off work to call. When I have got throu... Read more Reviewed on: 22nd June 2026

Read all reviews Write a review

About this product

StepChange offer free and impartial advice to people who want to be free of debt.

The StepChange team will take time to understand your situation and then give you tailored advice based on your circumstances. StepChange can support you through a wide range of debt solutions including debt management plans and IVAs.

StepChange debt advice reviews help you find out what it’s really like to be a customer. If you’ve used StepChange before, you can also leave a review and share your experience.

Review StepChange: Debt advice now

Help others make smarter decisions by sharing your own experience.

Write a review

Awards

Company of the year 2025

Awarded to the consumer credit company rated highest in customer reviews.
Best financial support provider 2025

Awarded to the financial support provider rated highest in customer reviews.

StepChange Debt advice reviews (18651)

I was so worried before my call..

I was so worried before my call but the non judgemental help completely changed my life. I now have less than 1 year and I will be debt free Reviewed on: 7th May 2026

Peace of mind

Paying off debts can be a daunting experience but going through Stepchange simplifies the whole process. It's such s good feeling to check your balances online and seeing everything slowly, steadily reducing. Reviewed on: 7th May 2026

information required was strait forward and question...

information required was strait forward and questions asked were easy to answer Reviewed on: 7th May 2026

I have been saved by the Debt management plan that t...

I have been saved by the Debt management plan that they have been able to arrange for me. I was drowning in debt. Now I am in a much more manageable place. Reviewed on: 7th May 2026

Very helpful

I did everything online and they help me sort everything out which was sa big weight off my shoulders. Reviewed on: 7th May 2026

Very Helpful And Take Away A Lot Of Worries

Everyone, except for one notable exception, has been helpful, professional and reassuring. Reviewed on: 7th May 2026

Very friendly and helpful stafff

Very friendly and helpful stafff Reviewed on: 7th May 2026

Fantastic experience very helpful and put my mind at...

Fantastic experience very helpful and put my mind at ease Reviewed on: 7th May 2026

Step Change helped me out of a financial crisis

Step Change helped me out of a really worrying financial predicament of which I am almost clear! Reviewed on: 7th May 2026

A very caring service, with a light touch.

I have been helped by Stepchange through a difficult financial period, which is not over yet. Their service and their care is first class. Reviewed on: 7th May 2026

Do you have a different StepChange product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Debt solutions
from Back2Credit 4.87 from 2117 reviews
Debt Management
from DFH Financial Solutions 4.19 from 4 reviews
Debt Solutions
from Abacus 4.18 from 6 reviews

Want to see more from StepChange?

Mortgage Broker
from StepChange 4.26 from 6 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub