Write a review

Newsletter

Go to business site

StepChange: Debt advice reviews

Name: Debt advice
Rating: 4.92 (18655 reviews)

View other StepChange products

4.92

Based on 18,655 reviews, last reviewed 1st Jul 2026

188850% increase in 5 star reviews

in the past 90 days

1600% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Reliable institution Reliable institution that supports the client with the most update information and gives a great help with the finantial problems Reviewed on: 1st July 2026

Latest lowest rating:

1

You can not get in touch over the phone unless it’s... You can not get in touch over the phone unless it’s early morning or you are in luck, meaning it would be time off work to call. When I have got throu... Read more Reviewed on: 22nd June 2026

Read all reviews Write a review

About this product

StepChange offer free and impartial advice to people who want to be free of debt.

The StepChange team will take time to understand your situation and then give you tailored advice based on your circumstances. StepChange can support you through a wide range of debt solutions including debt management plans and IVAs.

StepChange debt advice reviews help you find out what it’s really like to be a customer. If you’ve used StepChange before, you can also leave a review and share your experience.

Review StepChange: Debt advice now

Help others make smarter decisions by sharing your own experience.

Write a review

Awards

Company of the year 2025

Awarded to the consumer credit company rated highest in customer reviews.
Best financial support provider 2025

Awarded to the financial support provider rated highest in customer reviews.

StepChange Debt advice reviews (18655)

Getting my life back.......Honestly!

StepChange did exactly what they said they would. In doing so, took a massive weight off my shoulders and gave me my life back. I'm still clearing my debt at an amount I can afford and have had nothing other than a positive and supportive response from my creditors. Reviewed on: 6th May 2026

Kind and helpful in these difficult times.

Kind and helpful in these difficult times. Glad I took the leap Reviewed on: 6th May 2026

Step change has give me a easy affordable amount pay...

Step change has give me a easy affordable amount payment to help get my debts paid with no hassle from them asking for more. Reviewed on: 6th May 2026

Easy to contact very helpful and knowledgeable.

Easy to contact very helpful and knowledgeable. Reviewed on: 6th May 2026

Always helping greatful people.

Always helping greatful people. Thank you. Reviewed on: 6th May 2026

No more anxiety

Stepchange were there when I really needed them. They have been very helpful and I can live my life now knowing my debts are being repaid Reviewed on: 6th May 2026

They are very supportive and remove stress for you

They are very supportive and remove stress for you Reviewed on: 6th May 2026

I had a really positive experience with StepChange.

I had a really positive experience with StepChange. They were understanding, professional, and helped me deal with my debt issues quickly and effectively. I’d highly recommend them to anyone needing support with their finances. Reviewed on: 6th May 2026

Have always found Step Change staff to be very helpf...

Have always found Step Change staff to be very helpful, non-judgemental and give well informed advice Reviewed on: 6th May 2026

Very friendly and good customer service

Very friendly and good customer service Reviewed on: 6th May 2026

Do you have a different StepChange product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Debt Solutions
from Debt Advisory Centre 4.05 from 1 reviews
Debt Collection
from Link Financial 3.98 from 3 reviews
Debt solutions (discontinued)
from Freeze Debt (inactive company) 4.12 from 2 reviews

Want to see more from StepChange?

Mortgage Broker
from StepChange 4.26 from 6 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub