Paid advertisement
Smart Money People Logo
Go to business site
Share this page
Link copied

StepChange: Debt advice reviews

View other StepChange products
4.95
Based on 16,827 reviews, last reviewed 20th May 2026
101550% increase in 5 star reviews
in the past 90 days
900% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Good advice Good advice and very helpful they helped sort my finances out Reviewed on: 20th May 2026
Trevor Blackwell's avatar
Trevor Blackwell

Latest lowest rating:

2

Wouldn't recommend The customer service team I find to be very slow in responding, and I have sometimes had to send the same information a few times as they have clearly... Read more Reviewed on: 9th May 2026
CharleyM's avatar
CharleyM
Read all reviews Write a review

About this product

StepChange offer free and impartial advice to people who want to be free of debt.

The StepChange team will take time to understand your situation and then give you tailored advice based on your circumstances. StepChange can support you through a wide range of debt solutions including debt management plans and IVAs.

StepChange debt advice reviews help you find out what it’s really like to be a customer. If you’ve used StepChange before, you can also leave a review and share your experience.

Review StepChange: Debt advice now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

StepChange Debt advice reviews (16827)

STEPCHANGE WILL CHANGE YOUR LIFE!

5
Stepchange was a pleasure to deal with, it was straight forward and they helped me setup a DMP with my creditors. Since setting up the DMP I receive no letters or phone calls. If you are despairing then don't, there is light at the end of the tunnel with help from stepchange! Reviewed on: 24th May 2025
Richard F's avatar
Richard F

Very helpful in sorting out my issues

5
Very helpful in sorting out my issues Reviewed on: 24th May 2025
Carol's avatar
Carol

A helping hand though financial distress

5
At a time when I could see no way forward with the situation in which redundancy left me, Step Change counsellors helped me find a solution. Reviewed on: 24th May 2025
David W's avatar
David W

I'm not overwhelmed anymore. Thank you.

5
I called in the hopes that I would be able to start clearing my debts. Stepchange advisors are polite and very helpful and they have put everything in place so now the weight of the world has been lifted of my shoulders so thank you stepchange. Reviewed on: 24th May 2025
Paul c's avatar
Paul c

My life has changed for the better since working wit...

5
My life has changed for the better since working with StepChange. I cannot explain how much weight has been lifted from my shoulders. I have a clear manageable plan. I am finally gaining some control back and would not hesitate to recommend Stepchange. A massive thank you. You did literally save my life when I was in a very dark place. Reviewed on: 24th May 2025
Sarah's avatar
Sarah

Highly recommend

5
Best thing we ever done. Went from not knowing where to turn to feeling in control. Took a long time to pay back our debt but we did it and I’m proud of that. Fantastic team who helped us from the first call until our final payment. My only regret is that we didn’t do it sooner Reviewed on: 24th May 2025
Nicola S's avatar
Nicola S

Best debt management plan ever. Friendly and caring.

5
Friendly and caring. Nothing is to much trouble and the stress they lift from you is fab. Absolutely brilliant Reviewed on: 24th May 2025
Dawn Hawkins 's avatar
Dawn Hawkins

They were very helpful to help me to achieve my goal...

5
They were very helpful to help me to achieve my goal to be debt free, not judgemental, just to the point, you are already stressed about your debts but they make you feel at easy Reviewed on: 24th May 2025
Anne 's avatar
Anne

GOOD EMERGENCY SERVICE

4
Step change help me when I was in dire straights following my redundancy they have helped me to get back on top of things which have improved my mental health Reviewed on: 24th May 2025
Michael W's avatar
Michael W

Took the wait off my shoulders .

5
Took the wait off my shoulders .Could live my life again Reviewed on: 24th May 2025
Peter B's avatar
Peter B

Review StepChange: Debt advice now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill