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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14708 reviews)

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4.95

Based on 14,708 reviews, last reviewed 7th Sep 2025

98% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Supportive staff They were supportive and they took their time and explained everything to me. They gave me the opportunity to decide whether this was the best decisio... Read more Reviewed on: 7th September 2025

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (14708)

Helpful and manageable

Helped me pay off £3k in credit card and store credit debts in manageable chunks over 2 years. Reviewed on: 6th June 2025

I didn’t want to contact them but once I did a weigh...

I didn’t want to contact them but once I did a weight came off my shoulders - after the first phone call I’ve been able to complete the rest online Reviewed on: 6th June 2025

Helped me massively with my monthly plans I really s...

Helped me massively with my monthly plans I really struggled to make payments to my creditors Reviewed on: 6th June 2025

Very helpful and understanding simple to fill out de...

Very helpful and understanding simple to fill out details. Step by step advice with reasonable outcome to help clear debt while leaving me enough to live and still enjoy some spending freedom. Reviewed on: 6th June 2025

Stepchange reviewed

StepChange were very helpful and explained everything well. I would recommend them Reviewed on: 6th June 2025

Very helpful

Very helpful, have taken so much stress out of my life, I don't get much contact from my creditors and things tick along nicely. If I have a problem or letter from a creditor I get in touch with StepChange and they sort it for me. They reply to my emails within a couple of days. Reviewed on: 6th June 2025

Stress Free

Very helpful and set up a payment plan and delt with my creditors. Peace of mind. Reviewed on: 6th June 2025

Recommend calling them if you're worrying about debt.

Very clear advice, give you time and options to do what's best for you Reviewed on: 6th June 2025

Stepchange have been fantastic, started with them ye...

Stepchange have been fantastic, started with them years ago when they were known as 'CCCS' and we are just a few months away from our final payment. Whenever we have needed to miss or delay a payment they have always been so understanding. Can't praise this company enough. Reviewed on: 6th June 2025

Helped me when I was in a bit of a mess.

Helped me when I was in a bit of a mess. Really simple to set up. Reviewed on: 6th June 2025

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