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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14619 reviews)

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4.95

Based on 14,619 reviews, last reviewed 14th Jun 2025

166050% increase in 5 star reviews

in the past 90 days

700% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Stepchange has helped me to get on top of the large... Stepchange has helped me to get on top of the large debt I incurred. It hasn't been 'simple' to get myself to this position but with the advice and gu... Read more Reviewed on: 14th June 2025

Latest lowest rating:

2

Not impressed It's handy to have just one payment for my debts but the customer service is extremely poor and has caused more stress. They treat you like a number r... Read more Reviewed on: 10th June 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (14619)

Review of the StepChange, Debt Management:

I have been with step Change for long time. They have helped me sort my finances out and now I am in control of my financed

I would recommend this service to everyone I know I fact I have done so and they too are very happy with them. I have got so much support and help from Step Change staff.i can not thank them enough for all their help and patience and understanding my situation. Thank u Dtep Change staff. Reviewed on: 8th July 2020

Easy helpful service out my mindrest

Easy helpful service out my mind at rest Reviewed on: 10th June 2025

Brilliant service from Stepchange

Stepchange have been brilliant with me, very understanding and non judgmental, even when I slipped up and was unable to make my first payment they were great, I would highly recommend Stepchange to anyone who is having financial difficulties Reviewed on: 10th June 2025

Brilliant Charity , first class help and advise alwa...

Brilliant Charity , first class help and advise always , the staff are very friendly , lots of patience and understanding and guidance , cannot praise and thank them enough , Stepchange saved my life . Thankyou so much . Reviewed on: 10th June 2025

Always helpful no matter what your situation is

Always helpful no matter what your situation is Reviewed on: 10th June 2025

Help with debts

Following a difficult divorce and debts associated with the property crash in 2018, I was left with large debts which Step Change has helped me manage. Reviewed on: 9th June 2025

Debt or financial problems

Whenever I have spoken to anyone at Stepchange they have always been very helpful and sympathetic. A solution is always found to deal with my query or problem. I highly recommend them if you have any debt issues. Reviewed on: 9th June 2025

My experience with step change was amazing, because...

My experience with step change was amazing, because I was running into financial depression when I got there contract and immediately they safe my life from collapsing there life savings. Reviewed on: 9th June 2025

Quick and very helpful they made me feel better abou...

Quick and very helpful they made me feel better about myself Reviewed on: 9th June 2025

Stepchange helped me overcome what I thought was an...

Stepchange helped me overcome what I thought was an impossible financial situation. Their advice in breathing space and a Debt Management Plan significantly improved my mental health, their non judgemental and friendly yet focused culture and attitude are absolutely brilliant. If you are struggling financially placate, please give them a call. Reviewed on: 9th June 2025

Highly recommended support.

Excellent advice from staff that REALLY took a heavy burden from my shoulders. Extremely grateful. Made me realize that there is no disgrace in getting support through financial times. Great service. Reviewed on: 9th June 2025

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