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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.92 (2414 reviews)

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4.92

Based on 2,413 reviews, last reviewed 17th Aug 2026

30% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Felixstowe Girls are always cheery and it’s a good experience in branch Reviewed on: 17th August 2026

Verified source

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society have a range of savings accounts to choose from.

Savings accounts can be opened in branch or by post and some can be opened online. Suffolk Building Society have a handy calculator on their website to show how much interest you could earn.

Suffolk Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Suffolk Building Society before, you can also leave a review and share your experience.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (2414)

Very friendly and professional service.

Very friendly and professional service. Reviewed on: 5th February 2024

Staff always welcoming and very knowledgeable...

Staff always welcoming and very knowledgeable and helpful. Very professional with a smile. Reviewed on: 5th February 2024

Sudbury Branch

Very Impressions with support of the Building Society for their chosen Charities. Staff at Sudbury branch are very pleasant and always make you so welcomed especially Courteney. Reviewed on: 5th February 2024

great its is able to view account details online

great its is able to view account details online Reviewed on: 4th February 2024

Suffolk Building Society were super speedy in securing

Suffolk Building society were super speedy in securing me with my appointment, the whole process has been smooth from start to finish. The saxmundham team advised me on all methods of saving and were able to answer any queries I had sufficiently, I recommended Suffolk Building Society unreservedly! Reviewed on: 4th February 2024

I had a savings appointment with Marie.

I had a savings appointment with Marie. She was very helpful, informative and friendly Reviewed on: 4th February 2024

Clearly customer focused

Great savings rates, friendly helpful and knowledgeable staff, convenient locations in small towns and convenient opening times Reviewed on: 4th February 2024

Great savings products at attractive rates

Great savings products at attractive rates and excellent customer Reviewed on: 4th February 2024

Local, good products, easy access

Local, good products, easy access Reviewed on: 4th February 2024

Whenever I phone with a query the person on the ot...

Whenever I phone with a query the person on the other end is always very courteous and nothing is too much trouble. During Covid when I needed to withdraw some money and I was not as yet on the internet the person I spoke to suggested that he pay my withdrawal funds directly into my HSBCaccount by walking round to the branch near to the building society so I could avoid waiting for the post to arrive and tosave me the time and trouble of paying it into my own branch.. Absolutely fantastic service. Really wonderful Reviewed on: 4th February 2024

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