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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

4.92
Based on 2,478 reviews, last reviewed 18th Sep 2026
47% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Positive experience. Helpful friendly staff; good information provided- It was easy to open the account despite IT systems being down. Welcoming environment……………………………………... Read more Reviewed on: 18th September 2026
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Latest lowest rating:

2

every time online regular savers mature, you have to... every time online regular savers mature, you have to individually ASK them for an interest certificate. There is no other way that you can complete yo... Read more Reviewed on: 15th September 2026
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About this product

Suffolk Building Society have a range of savings accounts to choose from.

Savings accounts can be opened in branch or by post and some can be opened online. Suffolk Building Society have a handy calculator on their website to show how much interest you could earn.

Suffolk Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Suffolk Building Society before, you can also leave a review and share your experience.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (2478)

Excellent service always at Woodbridge.

5
Welcoming staff at the Woodbridge branch. Reviewed on: 25th August 2021

Poor interest rates

2
Better interest rates found at other Building Soc so had to change companies and the cost of changing the name of this soc should not be down to the savers Reviewed on: 20th August 2021

Good staff in branch

4
I only have positive things to say regarding staff and service in branch. I usually use Halesworth branch. I do however feel that the society could do with a major revamp of its online services. In this day and age you really should be able to check your accounts on line and currently this isn’t available. Reviewed on: 19th August 2021

Quick efficient savings

5
I contacted my local branch with regards saving, I was dealt with politely and with clear information. My cheque was cleared quickly and the transaction confirmed by telephone Reviewed on: 19th August 2021

Nacton Branch

5
I always use Nacton Branch for any transactions. They are always most helpful and nothing is too much trouble, even when I need them to explain things they take the time to help me to understand. Lots of different staff but always lovely. Reviewed on: 19th August 2021

disappointing

3
Called IBS regarding the requirements to make withdrawals but the operator failed to mention all account holders were required to be present for the transaction! Reviewed on: 19th August 2021

On line

5
It would be nice to manage all your accounts on line. Reviewed on: 19th August 2021

Regular savings account

5
Market leading rate for years. (except for accounts requiring a linked current account). Pay in through standing order, withdraw by post. Reviewed on: 8th November 2017

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