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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.93 (1436 reviews)

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4.93

Based on 1,436 reviews, last reviewed 8th Sep 2025

43% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Happy customer Stephen was really great to deal with - very responsive and informative at each step. Was a very easy process with Suffolk. Reviewed on: 8th September 2025

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1436)

Friendly, helpful, cosy

The the friendly, helpful approach. It feels old-fashioned in a good way! Lovely experience for children's savings. Reviewed on: 1st September 2024

Convenient, helpful, friendly

Helpful staff with the ability to tailor our requirements to needs. Reviewed on: 1st September 2024

Friendly, local

Friendly staff and a local branch. Reviewed on: 1st September 2024

Fair, accessible, good reputation

Local, human contact to ask questions, passbooks. Reviewed on: 1st September 2024

Fair, accessible, reputable

Local premises, handy contact, and passbooks. Reviewed on: 1st September 2024

In branch service review

Helpful, informative, very happy, lovely staff. Reviewed on: 1st September 2024

Helpful and explain the products

You can speak to someone that is helpful, knows their job and is not a computer. Reviewed on: 1st September 2024

Very good service

Excellent service and friendly staff. Reviewed on: 1st September 2024

Friendly, helpful, caring

Staff are friendly and welcoming. They are knowledgeable about the products and happy to help explain things. Reviewed on: 31st August 2024

Local, friendly, efficient

Michelle was so helpful and very pleasant. Please don't move from Princes Street!. Reviewed on: 31st August 2024

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