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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.93 (1598 reviews)

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4.94

Based on 1,598 reviews, last reviewed 2nd Jan 2026

8% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Rachael was very helpful and efficient in dealing wi... Rachael was very helpful and efficient in dealing with my matters. I could not of been more pleased. The branch is easy to get to and parking is avail... Read more Reviewed on: 2nd January 2026

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1598)

Always nice to call in and receive the best of Custo...

Always nice to call in and receive the best of Customer Care. In the past the staff have all been very customer friendly and nice to deal with. Reviewed on: 2nd February 2024

Excellent service

Excellent sale took of accounts. The staff are cheerful, chatty and efficient. They explain information clearly and it is a pleasure to visit the branch. The branch is in a central position and is easy to access with good opening hours Reviewed on: 2nd February 2024

Excellent service and very good savings rates

Excellent service and very good savings rates Reviewed on: 2nd February 2024

Excellent staff

Staff are very helpful, they act professionally and promptly. Reviewed on: 2nd February 2024

Great Experience

Every visit is welcomed by a friendly,cheerful & helpful staff member, who overtime has gotten to know you. A really personal experience. All round great experience. Reviewed on: 2nd February 2024

Simple management of a savings account

Simple management of a savings account with a good rate when I opened it. A Local company serving local needs & interests. Reviewed on: 2nd February 2024

Five star service

Excellent customer service, always, whether in the branch or on the phone. All the staff are well-informed, professional and friendly, which makes dealing with the Suffolk Builiding Society always a pleasure.. The environment at branches is welcoming and pleasant. Reviewed on: 2nd February 2024

Very competitive interest rates, friendly and profes...

Very competitive interest rates, friendly and professional customer service Reviewed on: 2nd February 2024

Friendly staff

Excellent friendly and helpful staff each time I visit my local Halesworth branch and good rates of interest for my savings. I also appreciate having a pass-book Reviewed on: 2nd February 2024

Branch staff

The staff at Saxmundham deserve a special accolade Reviewed on: 2nd February 2024

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