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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.92 (2409 reviews)

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4.92

Based on 2,409 reviews, last reviewed 13th Aug 2026

29% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Good communication and service. Good communication and service. Speak with a human. Reviewed on: 13th August 2026

Verified source

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society have a range of savings accounts to choose from.

Savings accounts can be opened in branch or by post and some can be opened online. Suffolk Building Society have a handy calculator on their website to show how much interest you could earn.

Suffolk Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Suffolk Building Society before, you can also leave a review and share your experience.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (2409)

Very friendly and well informed staff at the Haleswo...

Very friendly and well informed staff at the Halesworth branch. Reviewed on: 30th December 2025

The staff are fantastic and so professional and effi...

The staff are fantastic and so professional and efficient. Reviewed on: 30th December 2025

Local, Helpful, Accessible.

Excellent service from the young staff member. Thanks. Reviewed on: 23rd December 2025

ISAs....personal choices and suitability

I needed advice on ISAs and how to set one up Reviewed on: 23rd December 2025

Reply from Suffolk Building Society, formerly Ipswich Building Society Thank you for your lovely review! Response date: 13th January 2026

Friendly and efficient

Easy to book a face to face appointment and dealt with efficiently and politely in branch Reviewed on: 23rd December 2025

Woodbridge branch

Very help and friendly. Nothing to much trouble Reviewed on: 23rd December 2025

Came into branch to open a regular saver and was ser...

Came into branch to open a regular saver and was served by Ruby in Woodbridge. She was in training but helped us tremendously. Very happy with the service. Best of luck to her Reviewed on: 20th December 2025

Fair Convenient Helpful

Rachel described the product fully and made the whole transfer of our previous ISA very easy. Reviewed on: 19th December 2025

Satff very good and polite

A good experience staff very good and polite. Reviewed on: 19th December 2025

Local, Friendly, Goodvaule

East to access and interact a branch in busy would be useful. Reviewed on: 19th December 2025

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