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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.92 (2409 reviews)

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4.92

Based on 2,409 reviews, last reviewed 13th Aug 2026

29% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Good communication and service. Good communication and service. Speak with a human. Reviewed on: 13th August 2026

Verified source

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society have a range of savings accounts to choose from.

Savings accounts can be opened in branch or by post and some can be opened online. Suffolk Building Society have a handy calculator on their website to show how much interest you could earn.

Suffolk Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Suffolk Building Society before, you can also leave a review and share your experience.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (2409)

Recommended, Friendly, Helpful

Great experience, highly recommended. Reviewed on: 19th December 2025

Local, Traditional, Friendly

Very happy with experience, nothing to be improved. Reviewed on: 19th December 2025

Here we Are

A pleasure to deal with a human and not a computer. Simple registration with a minimum of fuss. Excellent. Reviewed on: 19th December 2025

Brilliant

Marie was so incerdibly helpful at sorting out my maturity. Great customer service, would recomend Reviewed on: 19th December 2025

Walked into the Woodbridge branch and Izzy was so he...

Walked into the Woodbridge branch and Izzy was so helpful and able to open an account there and then. Helped me with paying in and sat with me while I was on hold to the bank. Lovely lady, Reviewed on: 19th December 2025

Jack was very patient in my appointment.

Jack was very patient in my appointment. Helped me understand the accounts and find one that was best for me. Very happy with the service Reviewed on: 19th December 2025

Opened a savings account.

Opened a savings account. a your colleague took me through the process of transferring money from an existing bank account Reviewed on: 19th December 2025

Very good indeed.

Very good indeed. Rachel was so kind and spoke clearly and slowly. We are elderly and I am rather deaf. That makes a big difference to us. Reviewed on: 19th December 2025

Very helpful when so many banks have left towns

Very helpful when so many banks have left towns Reviewed on: 19th December 2025

Good customer service, Gracie was very helpful.

Good customer service, Gracie was very helpful.. Reviewed on: 19th December 2025

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