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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.92 (2409 reviews)

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4.92

Based on 2,409 reviews, last reviewed 13th Aug 2026

29% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Good communication and service. Good communication and service. Speak with a human. Reviewed on: 13th August 2026

Verified source

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society have a range of savings accounts to choose from.

Savings accounts can be opened in branch or by post and some can be opened online. Suffolk Building Society have a handy calculator on their website to show how much interest you could earn.

Suffolk Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Suffolk Building Society before, you can also leave a review and share your experience.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (2409)

Haverhill

Good rates, good customer service Reviewed on: 19th December 2025

Good and Helpful

The Help and friendly manner, they dealt with our requests. Reviewed on: 18th December 2025

Helpful, Cheerful, Patient

They are always helpful, cheerful and patient (see below) Nothing is too much trouble. Reviewed on: 18th December 2025

Very Very Good

The staff are always wonderful!. Reviewed on: 18th December 2025

Very helpful, informative and empathetic staff in th...

Very helpful, informative and empathetic staff in the Halesworth branch. Clearly used to dealing with people of the older age group - Thank you. Reviewed on: 18th December 2025

Excellent service from real people.

Excellent service from real people. The staff at Halesworth are efficient and delightful. Reviewed on: 18th December 2025

Great face to face communication.

Great face to face communication, a nice personal touch. Reviewed on: 18th December 2025

Tina was amazing, so kind, helpful and patient with me

Tina was amazing, so kind, helpful and patient with me Reviewed on: 18th December 2025

Izzy was extremely helpful.

Izzy was extremely helpful. Kind, patient and understanding when dealing with my father. Such an asset to the team Reviewed on: 18th December 2025

Excellent experience

I couldn’t be happier with the service I received from Freya today - friendly and thorough. Reviewed on: 18th December 2025

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