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Tembo Money: Mortgage Broker reviews

4.98
Based on 1,535 reviews, last reviewed 2nd Feb 2026
26800% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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Latest highest rating:

5

Excellent Customer Service Jodie and Saul were very helpful with my mortgage application more so when we encountered complications along the way. We eventually succeeded in secu... Read more Reviewed on: 2nd February 2026
Fatou C's avatar
Fatou C

Latest lowest rating:

1

Useless, bad service, past from pillar to post. Useless, bad service, past from pillar to post. I had to use another broker as they haven’t got there act together. I was a fairly simple case as well... Read more Reviewed on: 8th May 2025
James C's avatar
James C

About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

Tembo Money Mortgage Broker reviews (1535)

Review of the Tembo Money, Mortgage Broker:

Highly recommend Callum Doherty brilliant lad he kno...

5
Highly recommend Callum Doherty brilliant lad he knows his stuff! Reviewed on: 14th April 2025

Great service from Callum Doherty always very helpful

5
Great service from Callum Doherty always very helpful Reviewed on: 26th January 2026

Excellent service from callum happy t9 answer any qu...

5
Excellent service from callum happy t9 answer any questions Reviewed on: 26th January 2026

Customer friendly, efficient and resourceful when ch...

5
Customer friendly, efficient and resourceful when chatting with Callum Reviewed on: 26th January 2026

Mortgage review

5
Really helpful and friendly would recommend to anyone. Reviewed on: 26th January 2026

Callum was very helpful and always kept us up to date.

5
Callum was very helpful and always kept us up to date. He made the process a lot less stressful, thank you so much Callum Reviewed on: 26th January 2026

I dealt with Callum on a few occasions.

5
I dealt with Callum on a few occasions. Very professional but also friendly and approachable, He was also patient and took time to explain everything clearly. Excellent Callum Reviewed on: 26th January 2026

Excellent Service & Advice

5
Amazing service from all of the Tembo team (including Dan, Tia, Paul & Lauren). Due to being self-employed, I was struggling to arrange a remortgage after a separation, but the team at Tembo made the process quick, easy and stress free. Dan is some kind of mortgage wizard and I’ll be forever grateful that his expertise has allowed me to stay in the home I love! Dan and Tia have guided me through every step of the application and always been on hand to help with questions or queries. All of the team are super friendly, knowledgeable and the customer service is great. Would definitely recommend Tembo to friends and family in the future! :) Reviewed on: 25th January 2026

Friendly and informative with best interests in mind

5
We found Tembo through my employer benefits and as first-time buyers we were really unsure on how to even apply for a mortgage let alone the need for surveying and conveyancing! Ben was our advisor and was so helpful from the start and genuinely had our best interests in mind - he guided us through the application process document by document rate by rate and made the process so exciting for us. Really responsive team and with our case manager Amy we were receiving frequent updates about how our application was progressing. Would and will recommend this service to anyone! Reviewed on: 25th January 2026

Thank you Henry & Amy

5
As a first time buyer I didn’t know what to expect- but Henry and Amy made the process seamless and stress free. They were patient in explaining the different options available and very proactive in responding to our questions. Overall, Tembo’s service has been great and I will highly recommend. Reviewed on: 25th January 2026

Henry and Amy were excellent.

5
Henry and Amy were excellent. Very approachable, any time we had a query during our application they replied almost immediately . Extremely pleased with the service received and would highly recommend-Tembo Reviewed on: 25th January 2026

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