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Tembo Money: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.98 (1997 reviews)

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4.98

Based on 1,997 reviews, last reviewed 9th Mar 2026

71900% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Use Tembo for Security and Service I had a lovely lady looking after me. She provided direct contact details so I could ask her anything without having to go through a call centre. Even... Read more Reviewed on: 9th March 2026

Latest lowest rating:

1

Useless, bad service, past from pillar to post. Useless, bad service, past from pillar to post. I had to use another broker as they haven’t got there act together. I was a fairly simple case as well... Read more Reviewed on: 8th May 2025

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

Awards

Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage Broker reviews (1997)

Review of the Tembo Money, Mortgage Broker:

Paul Herbert & Jess Eley are Superstars!

Paul Herbert & Jess Eley have been absolutely incredible! Cannot shut up about the amazing service they have provided. When I first started looking into a mortgage I had no idea. Jess and Paul explained everything and ensured I felt supported throughout the entire journey. They have been down to earth, they have answered every question no matter how silly, they have gone above and beyond what I ever expected of them. I would recommend to any first time buyer who has no idea where to start as they are supportive, informative and genuinely look out for their customers. I don’t have a single negative thing to say about Tembo, they have been incredible. Reviewed on: 31st March 2025

Everyone was so helpful and efficient.

Everyone was so helpful and efficient. Ruth helped us so much with the initial discussion and was always providing excellent advice and support along with Jess when we were completing our mortgage offer. Reviewed on: 21st February 2025

Tembo review

Saul was really helpful and got us an excellent deal Reviewed on: 21st February 2025

Great experience from start to finish with Tembo.

Great experience from start to finish with Tembo. Paul, Jess and Faye were fantastic help and made the process much more straightforward than we'd been expecting. Highly recommend! Reviewed on: 21st February 2025

I’ve had a great experience with Tembo

I loved my experience with Tembo, i can’t fault my service with Olivia Blackburn and Chelsea Parkins, they reassured me throughout the process and made me feel listened to. I recommend Tembo to everyone! Reviewed on: 21st February 2025

Thank you Tembo!

My partner and I used Tembo as our mortgage broker as we already had our LISA’s with them (which also meant free mortgage advice), from the get go it was such a smooth sailing process, and this was all thanks to Jack and Chelsea! Within 2 weeks, we had our initial call with Jack who was able to find us the best mortgage for our needs and recommended a conveyancer, then we were passed to Chelsea our case manager, and she has been amazing also! Very happy to answer any of our “stupid” questions, and explained everything in full which is so reassuring as first time buyers. Within those 2 weeks we submitted our mortgage application, had a house survey, had a call planned with Lauren at Tembo about insurances etc, and had our mortgage application approved! Cannot recommend enough, and cannot emphasise how smooth sailing this process has been!! Thank you Tembo!! Reviewed on: 21st February 2025

Very straightforward, easier than we expected.

Very straightforward, easier than we expected. Chelsea and Jack were really helpul. Reviewed on: 21st February 2025

Interest Only Mortgage

Jodie and Jason very quickly identified the right product for our needs and secured a mortgage offer for us.. Reviewed on: 20th February 2025

Amazing Mortgage Brokers

Amazing Mortgage Brokers - Bethany and Callum were super helpful and very responsive. Really appreciate the advice and support given! Thanks to you both!! Reviewed on: 20th February 2025

Excellent service!

My partner and I have had a fantastic service from Kurt and Callum from start to finish. Kurt has been very responsive in answering my queries and making me understand the process fully which was invaluable as a first time buyer. Callum has been great keeping us up to date with our mortgage application, providing us updates at each stage. I cannot recommend them enough! Smooth process start to finish! Reviewed on: 20th February 2025

Our experience using Tembo has been great.

Our experience using Tembo has been great. This is our first time using the company but not our first purchase. Process has been very simple throught. Easy communication. Reviewed on: 20th February 2025

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