Smart Money People Logo

Tembo Money: Mortgage Broker reviews

4.98
Based on 2,071 reviews, last reviewed 10th Mar 2026
79200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
98%
See only 4 star reviews
2%
See only 3 star reviews
0%
2 star
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

5 star service Excellent service would highly recommend Reviewed on: 10th March 2026
Thomas j's avatar
Thomas j

Latest lowest rating:

1

Useless, bad service, past from pillar to post. Useless, bad service, past from pillar to post. I had to use another broker as they haven’t got there act together. I was a fairly simple case as well... Read more Reviewed on: 8th May 2025
James C's avatar
James C

About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

Tembo Money Mortgage Broker reviews (2071)

Review of the Tembo Money, Mortgage Broker:

Fantastic Advisors

5
Helena was absolutely fabulous, taking the time to understand my situation and guide me to the best deal. Even when the first property fell through she helped and then when I returned for the successful purchase she pulled up my previous information so quickly you wouldn't have thought it had been nearly a year. Reviewed on: 23rd January 2025

5 star service

5
I can’t praise Abbey and Georgie from Tembo high enough for the excellent work they did for me during the setting up of my remortgage. They explained everything and sought out the best option for my needs. I can highly recommend this company but especially the team who represented me. Thanks ladies! Reviewed on: 1st March 2025

I found Jodie to be very helpful..

5
I found Jodie to be very helpful and knowledgeable. She was able to answer any questions that I had in a pleasant and professional way Reviewed on: 28th February 2025

Lucy and Chelsea were fantastic.

5
Lucy and Chelsea were fantastic. My remortgage was made so easy with these two helping me there was nothing that they wouldn’t do to help. Thank you to you both. Reviewed on: 28th February 2025

Exceptional Service from Geraldine at Tembo!

5
I had an amazing experience working with Geraldine at Tembo! From start to finish, she was incredibly knowledgeable, supportive, and responsive, making the entire mortgage process smooth and stress-free. She took the time to explain everything clearly, answered all my questions with patience, and always made me feel like a priority. Her friendly and professional approach gave me complete confidence in my decisions. I couldn’t have asked for a better mortgage broker, and I highly recommend Tembo to anyone looking for expert guidance. Thank you, Geraldine! Reviewed on: 28th February 2025

Absolutely Amazing

5
Kurt was my mortgage advisor and was super helpful and supportive! I am a first time buyer and dyslexic (especially with numbers) and he had so much time and patience to help me understand everything. He got back to my emails very quickly and helped me through the whole process, not just with the mortgage. Would 100% recommend tembo! Reviewed on: 27th February 2025

Great experience

5
I worked with both Beth & Callum to organise a mortgage and they were extremely helpful! They were able to add clarity to all questions I had and were super supportive. I never had to wait long for a response. Great team! Reviewed on: 27th February 2025

Just a great, different experience with a lovely team!

5
Really lovely team, simple website and requirements, regular updates and never cross with my never-ending questions. They have lots of options for making mortgages more realistic, and they were realistic about what I could and couldn't do- I will always use them, and am thrilled! Reviewed on: 27th February 2025

Easy reliable and quick.

5
Easy reliable and quick. Callum and Beth helped us massively and it’s been so affordable to go through this process Reviewed on: 27th February 2025

I found the entire mortgage process to be very easy...

5
I found the entire mortgage process to be very easy from start to finish. After speaking with Kurt, my mortgage advisor, I felt much less anxious about what I initially thought was a daunting experience. He made everything simple and straightforward, and I now wish I had started this process years ago instead of paying off someone else's mortgage! After answering a few simple questions, I discovered that I could borrow much more than I initially thought possible, especially when compared to going to lenders on my own. Soon, I received a mortgage in principle, and the house hunting began. Eventually, I found a property I liked. At that point, I had a dedicated case manager, Callum, who guided me through the final stages and helped secure my mortgage approval. I can't thank Kurt and Callum from Tembo enough for their assistance throughout this process. They were always available to answer my numerous questions. I strongly recommend Tembo to anyone going through the mortgage process. Reviewed on: 27th February 2025

Excellent product knowledge

5
I dealt with Lauren Thomas, Jess Eley & Rob Yeo while arranging a remortgage. Their product knowledge, advice & customer service was excellent. I found all three to be very professional and a pleasure to deal with. Reviewed on: 27th February 2025

Do you have a different Tembo Money product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Tembo Money?

    View all products