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Tembo Money: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.98 (1714 reviews)

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4.98

Based on 1,714 reviews, last reviewed 28th Feb 2026

44600% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

I was lucky enough to have Gemma Bentley and Jessica... I was lucky enough to have Gemma Bentley and Jessica Campbell help me secure a mortgage. The whole process was stress free and punctual, correspondenc... Read more Reviewed on: 28th February 2026

Latest lowest rating:

1

Useless, bad service, past from pillar to post. Useless, bad service, past from pillar to post. I had to use another broker as they haven’t got there act together. I was a fairly simple case as well... Read more Reviewed on: 8th May 2025

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

Awards

What is this award?

Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage Broker reviews (1714)

Review of the Tembo Money, Mortgage Broker:

Excellent service from Jack Dolphin and Chelsea Park...

Excellent service from Jack Dolphin and Chelsea Parkins. Good communication and attention to detail, so a process was straightforward and made easy. Recommended. Reviewed on: 24th April 2025

Good service would recommend

Very helpful supported with providing information and finding the best mortgage deal. Helped to complete my application Reviewed on: 14th February 2026

Amy and Georgie were excellent throughout the process.

Amy and Georgie were excellent throughout the process. Communication was informative and clear at all times. Reviewed on: 13th February 2026

Exemplary

Contacted Tembo as we needed advice with our mortgage From the very beginning beginning both Andy and Callum were patient courteous friendly and very professional They explained every step of our remortgage and guided us through the whole process Highly recommend the service from this company especially Adam and Callum Reviewed on: 13th February 2026

Callum and Kane were excellent in helping me to secu...

Callum and Kane were excellent in helping me to secure a mortgage offer! They took time to explain everything clearly as a first time owner and I highly recommend them! Reviewed on: 13th February 2026

Great Mortgage Experience

Great experience. Harvey and Abbey were helpful throughout and got me a mortgage offer in a very short timeframe. Reviewed on: 13th February 2026

Very quick responses, the proccess was really effici...

Very quick responses, the proccess was really efficient. Always told us what was happening at each stage. Very quick to get MIP to us and then from there, there was only one hiccup. The mortgage decision in principle was suggestd for NatWest but in this case the amount they culd lend us should have been fine but the internal calculators didnt take into consideration some other factors of ours. I spotted on the certificate that the loan amount would not be sufficient, and then it was swiftly sorted. Reviewed on: 13th February 2026

Outstanding Service from Jennifer & Emma

I couldn’t be more impressed with the support I received from Jennifer Barber and Emma Furmston during my mortgage application. They were friendly, approachable, and incredibly quick to respond to any questions I had. Their clear communication and regular updates made the whole process feel easy and stress‑free. Thanks to their efficiency and guidance, everything moved smoothly from start to finish. I highly recommend Jennifer and Emma to anyone looking for excellent service and a hassle‑free mortgage experience! Reviewed on: 13th February 2026

Highly recommend Tembo; they were really helpful!

We are first-time buyers, and Leah Catterall and Chelsea Parkins from Tembo were our advisors. Both were amazing; easy to contact and made every step seem straightforward and clear. Highly recommend Tembo. Reviewed on: 12th February 2026

Callum was fantastic to deal with, thank you for all...

Callum was fantastic to deal with, thank you for all your help and brilliant service. Very pleased with it all Reviewed on: 12th February 2026

Sophie and Elly

Sophie and Elly have both been brilliant with helping me secure my mortgage. Any questions I have had or needed to ask they have always responded to me quickly and have also made them self's available on the phone if I just need a quick chat. Couldn't have asked for better mortgage advisors they have both been brilliant though out my experience and I would recommend to anyone. Reviewed on: 12th February 2026

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