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Tembo Money: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.98 (2060 reviews)

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4.98

Based on 2,060 reviews, last reviewed 10th Mar 2026

78200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Excellent customer service, help and support from As... Excellent customer service, help and support from Ashley and tia Reviewed on: 10th March 2026

Latest lowest rating:

1

Useless, bad service, past from pillar to post. Useless, bad service, past from pillar to post. I had to use another broker as they haven’t got there act together. I was a fairly simple case as well... Read more Reviewed on: 8th May 2025

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

Awards

Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage Broker reviews (2060)

Review of the Tembo Money, Mortgage Broker:

Paul Herbert & Jess Eley are Superstars!

Paul Herbert & Jess Eley have been absolutely incredible! Cannot shut up about the amazing service they have provided. When I first started looking into a mortgage I had no idea. Jess and Paul explained everything and ensured I felt supported throughout the entire journey. They have been down to earth, they have answered every question no matter how silly, they have gone above and beyond what I ever expected of them. I would recommend to any first time buyer who has no idea where to start as they are supportive, informative and genuinely look out for their customers. I don’t have a single negative thing to say about Tembo, they have been incredible. Reviewed on: 31st March 2025

Ruth and Jessica were very helpful and gave a great...

Ruth and Jessica were very helpful and gave a great service, Ruth made sure when one lender could not provide the full amount I required, she found another that could. I have my mortgage offer with Natwest and am on my way to purchase my house. Thank you Ruth and Jess for all you have done. Reviewed on: 10th February 2025

Dominic and Chelsea both went above and beyond to he...

Dominic and Chelsea both went above and beyond to help me and my wife get the mortgage for our first home providing extremely helpful insights and tips and keeping us up to date throughout the whole procedure couldn't of asked for a better team thank you very much! Reviewed on: 10th February 2025

Kurt and Callum were amazing!

Kurt and Callum were amazing! I’m a first time buyer and the whole process was made so easy. I couldn't recommend them enough, they answered all my questions and provided all the extra support I needed whether it was mortgage related or not. My offer on the house was accepted quite late in the day but it was no problem for Kurt, he had my mortgage offer ready by the evening. Thank you both Reviewed on: 10th February 2025

Can’t fault Tembo.

Can’t fault Tembo. Amazing team, responsive and friendly! questions were never left unanswered and really quick to get my offer out :) Reviewed on: 10th February 2025

I had a fantastic experience working with Olivia at...

I had a fantastic experience working with Olivia at Tembo on my mortgage application. She was incredibly informative throughout the entire process, ensuring I understood each step and answering all my questions with clarity and patience. Her attention to detail and proactive communication made the experience smooth and stress-free. I truly appreciate her professionalism and support, and I highly recommend Olivia to anyone looking for expert mortgage assistance. Thank you for making this process so seamless! Reviewed on: 10th February 2025

Great service

Ruth and Jess helped us purchase our first home. They were incredibly thorough and consistently communicated with us every step of the way, answering our (many) questions. This level of communication made us feel supported and informed throughout the entire process. Highly recommend Tembo's services! Reviewed on: 10th February 2025

Excellent and very efficient.

Excellent and very efficient. The mortgage offer was accepted very quickly with no hurdles involved. Chelsea and Dominic were very friendly and helpful. Would recommend Tembo Money. Reviewed on: 9th February 2025

A smooth, efficient stress free service by a 5 star...

A smooth, efficient stress free service by a 5 star company. A big thank you to Chelsea and Dominic. Highly recommend. Reviewed on: 9th February 2025

Absolutely fantastic!

My experience with Tembo was absolutely fantastic. The process was smooth and efficient, and the team was approachable, friendly, and incredibly knowledgeable. Everything moved quickly, giving us peace of mind with plenty of options to choose from. I couldn’t recommend Tembo highly enough! The future of house buying! Reviewed on: 9th February 2025

Great service from Callum, highly recommend!

Great service from Callum, highly recommend! Reviewed on: 9th February 2025

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