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Tembo Money: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.98 (1722 reviews)

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4.98

Based on 1,722 reviews, last reviewed 2nd Mar 2026

45400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Gemma and Jessica at Tembo were amazing at assisting... Gemma and Jessica at Tembo were amazing at assisting us with buying our first home. Excellent communication and support throughout. Will definitely re... Read more Reviewed on: 2nd March 2026

Latest lowest rating:

1

Useless, bad service, past from pillar to post. Useless, bad service, past from pillar to post. I had to use another broker as they haven’t got there act together. I was a fairly simple case as well... Read more Reviewed on: 8th May 2025

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

Awards

Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage Broker reviews (1722)

Review of the Tembo Money, Mortgage Broker:

Excellent service from Jack Dolphin and Chelsea Park...

Excellent service from Jack Dolphin and Chelsea Parkins. Good communication and attention to detail, so a process was straightforward and made easy. Recommended. Reviewed on: 24th April 2025

Exemplary

Contacted Tembo as we needed advice with our mortgage From the very beginning beginning both Andy and Callum were patient courteous friendly and very professional They explained every step of our remortgage and guided us through the whole process Highly recommend the service from this company especially Adam and Callum Reviewed on: 13th February 2026

Callum and Kane were excellent in helping me to secu...

Callum and Kane were excellent in helping me to secure a mortgage offer! They took time to explain everything clearly as a first time owner and I highly recommend them! Reviewed on: 13th February 2026

Great Mortgage Experience

Great experience. Harvey and Abbey were helpful throughout and got me a mortgage offer in a very short timeframe. Reviewed on: 13th February 2026

Very quick responses, the proccess was really effici...

Very quick responses, the proccess was really efficient. Always told us what was happening at each stage. Very quick to get MIP to us and then from there, there was only one hiccup. The mortgage decision in principle was suggestd for NatWest but in this case the amount they culd lend us should have been fine but the internal calculators didnt take into consideration some other factors of ours. I spotted on the certificate that the loan amount would not be sufficient, and then it was swiftly sorted. Reviewed on: 13th February 2026

Outstanding Service from Jennifer & Emma

I couldn’t be more impressed with the support I received from Jennifer Barber and Emma Furmston during my mortgage application. They were friendly, approachable, and incredibly quick to respond to any questions I had. Their clear communication and regular updates made the whole process feel easy and stress‑free. Thanks to their efficiency and guidance, everything moved smoothly from start to finish. I highly recommend Jennifer and Emma to anyone looking for excellent service and a hassle‑free mortgage experience! Reviewed on: 13th February 2026

Highly recommend Tembo; they were really helpful!

We are first-time buyers, and Leah Catterall and Chelsea Parkins from Tembo were our advisors. Both were amazing; easy to contact and made every step seem straightforward and clear. Highly recommend Tembo. Reviewed on: 12th February 2026

Callum was fantastic to deal with, thank you for all...

Callum was fantastic to deal with, thank you for all your help and brilliant service. Very pleased with it all Reviewed on: 12th February 2026

Sophie and Elly

Sophie and Elly have both been brilliant with helping me secure my mortgage. Any questions I have had or needed to ask they have always responded to me quickly and have also made them self's available on the phone if I just need a quick chat. Couldn't have asked for better mortgage advisors they have both been brilliant though out my experience and I would recommend to anyone. Reviewed on: 12th February 2026

Friendly and Informative

The advisors Olivia and Chelsea were friendly and informative, making the mortgage application process stress-free and seamless. They also answered any questions we had on the buying process as a whole which was invaluable as first time buyers. Reviewed on: 11th February 2026

Impeccable service

Right from the beginning of our mortgage application Ermira was amazing whenever we emailed we had a quick response no matter the time of day. We then was given Amy alongside Ermira who have worked together perfectly Reviewed on: 11th February 2026

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