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Tembo Money: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.98 (1605 reviews)

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4.98

Based on 1,605 reviews, last reviewed 12th Feb 2026

33800% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Sophie and Elly Sophie and Elly have both been brilliant with helping me secure my mortgage. Any questions I have had or needed to ask they have always responded to m... Read more Reviewed on: 12th February 2026

Latest lowest rating:

1

Useless, bad service, past from pillar to post. Useless, bad service, past from pillar to post. I had to use another broker as they haven’t got there act together. I was a fairly simple case as well... Read more Reviewed on: 8th May 2025

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

Awards

What is this award?

Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage Broker reviews (1605)

Review of the Tembo Money, Mortgage Broker:

Absolutely amazing!

I have to say I don’t have a bad word to say whatsoever. Me and my partner never dreamed we would have been able to get a property as quick as we have been able to with Tembo. They have truly made miracles happen and not to mention we are also paying hundreds less than we thought we were going to have to be paying each month for our mortgage as well due to their rate checking service. Absolutely amazing! Definitely worth every penny. Huge thanks to Perry, Abbey and the rest of the team! Xx Reviewed on: 30th January 2024

An excellent service.

An excellent service. Good communication, friendly approach and professional advice. Thank you for your assistance James and Chelsea. Reviewed on: 28th January 2026

Callum and Bethany at TEMBO Money Limited have both...

Callum and Bethany at TEMBO Money Limited have both been excellent communicators, whether it's over the telephone or through emails. They have constantly updated me through every single process. The journey I have undertaken and the service that I received have always been of such a high standard. I am extremely ecstatic with every aspect of my mortgage experience. Reviewed on: 28th January 2026

Flawless.

Flawless. From start to finish both Poppy and Geraldine took us through step by step. They couldn't have been any better. Always available, always approachable they were thoroughly professional. I was delighted with the service they provided. Reviewed on: 28th January 2026

Rachel and Emma went above and beyond

Rachel and Emma went above and beyond, helping us to organise a mortgage for our bespoke situation as sole traders. I have been with Tembo Since they opened and they really have offered us a full package between savings accounts and the mortgage broker service. Lauren was also fantastic in helping us set up life insurance and critical illness cover. Reviewed on: 28th January 2026

Excellent

Excellent stress free, fast and reliable service from Poppy and Karl at Tembo. Reviewed on: 28th January 2026

Callum and Kane were great, fast and communicative.

Callum and Kane were great, fast and communicative. Would use again Reviewed on: 28th January 2026

Many thanks to Peter and Gemma for helping navigate...

Many thanks to Peter and Gemma for helping navigate the options and helping with the application process. Provided reassurance during a stressful time and made the process easy. Reviewed on: 28th January 2026

Would give over 5 stars if I could!

After having troubles with a previous mortgage advisor and being told we would only get a mortgage for a certain amount, we reached out to tembo, with in a couple days of speaking to them we had a decision in principle, everything was plain sailing. Luke and Gemma were amazing, I would use them time and time again, fast replies, nothing was a bother, constant updates, tembo are absolutely worth 5 stars and I will be recommending them to everyone!! Thank you so much once again Gemma and Luke. Reviewed on: 28th January 2026

strong on detail

Fae and Elly were thorough and strong on detail when it came to scrutinising my mortgage application.They anticipated any questions or queries the mortgage company would have and therefore the application went through successfully. Reviewed on: 28th January 2026

Really helpful and responsive service.

Really helpful and responsive service. Beth and Callum were great in arranging our mortgage, explained our options really clearly and were so helpful when we had queries- always responding really quickly. Would definitely recommend this service. Reviewed on: 28th January 2026

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